Education Session Descriptions

Education sessions do not have prerequisites/pre-work unless otherwise noted within their descriptions.

NACHC is a nonpartisan and noncommercial organization. Conference speaker presentations may not necessarily reflect the views of NACHC and the presence of vendors, exhibitors, and sponsors does not constitute endorsement of vendor products or services.

Wednesday, March 27

8:00am – 2:45pm

NACHC Board Member Boot Camp
Washington 4

**Special Registration Required**

Note: Coffee will be provided for all Boot Camp participants from 7:30am – 9:00am.

A changing and increasingly complex health care environment presents many challenges for health center governing boards. To be effective, board members must be fully knowledgeable about their roles and responsibilities and the many issues their health centers face as health care businesses. This four-part comprehensive seminar is for new board members (as well as seasoned board members who want a refresher).

8:00am – 8:30am

Setting the Stage

Emily Heard, MA, Director, Health Center Governance Training, NACHC

8:30am – 10:00am

PBC1 – Legal Responsibilities

Health center boards must ensure full compliance with local, state, and federal laws governing the operations of health care businesses. This session covers the nuts and bolts of the board’s legally mandated fiduciary responsibilities, including: federal regulations, statutes, and policies impacting the health center, and the board’s legal liability in connection with its decision-making role.

Jacqueline C. Leifer, Esq., Senior Partner, Feldesman Tucker Leifer Fidell LLP

10:00am – 10:15am

Break

10:15am – 11:10am

PBC2 – Quality Oversight

Providing quality health care services is central to the mission of health centers. The governing board has a critical role in providing oversight of the quality assurance and quality improvement program. This session defines quality, discusses the board’s oversight role related to quality, and shows some quality building blocks that can be used as a foundation for health centers.

Donald L. Weaver, MD, Senior Advisor, Clinical Workforce, NACHC

11:10am – 11:25am

Break

11:25am – 12:15pm

PBC3 – Administrative Oversight

Health center boards are responsible for establishing general policies for the organization. This session addresses the governing board’s responsibilities related to relevant personnel policies and touches on some fundamentals related to CEO oversight.

Malvise A. Scott, Senior Vice President, Partnership and Resource Development, NACHC

12:15pm – 1:15pm

Lunch on your own

1:15pm – 2:45pm

PBC4 – Financial Responsibilities

The governing board is responsible for safeguarding the organization’s assets. This session covers the establishment of financial priorities for the organization, the budget process, internal control policies and procedures, long-range planning, financial statements, and audits.

Mary Hawbecker, CPA, Senior Vice President, Operations and Chief Financial Officer, NACHC

 

12:30pm – 2:45pm

PWB1 – Be Ready to Head to the Hill: 2019 Health Center Policy Agenda, Advocacy Strategy, and How to Move Congress to ACT!
Exhibit Hall C
CPE: 2.7        CME/CE/Governance: 2.25

Level: Basic
Topic: Advocacy and Mobilization/Federal and State Policy Analysis

As thousands of health center advocates take to Capitol Hill, Congress is weighing questions related to funding, payment, and our role within the health care system. This session will provide a clear rundown of the 2019 Health Center Policy Agenda and advocacy strategy. It will be the main opportunity for advocates to hear this year’s “asks” and to dialogue with NACHC Policy and Advocacy staff about how best to carry our collective message forward. Tips and information on how to effectively communicate our agenda to members of Congress and their staff will be highlighted. Don’t go to the Hill unprepared – this is your best opportunity to prepare for your 2019 Hill visits and hone your skills to be a more effective advocate.

Learning Objectives:

  • Understand NACHC’s 2019 policy asks, and effectively communicate these priorities to policymakers.
  • Conduct a productive meeting with congressional members and their staff on Hill Day 2019.
  • Identify steps to take in the advocacy space after returning home from the conference.

Presenter(s):

Jennifer Taylor, MPH, Director, Federal Affairs, NACHC
Oliver Spurgeon, III, MBA, Deputy Director, Federal Affairs, NACHC
Michaela Keller, Manager, Federal Affairs, NACHC
Aliza Auces, Program Associate, Federal Affairs, NACHC

 

3:00pm – 5:30pm      

PGS1 – Opening General Session
Marriott Ballroom

 

Thursday, March 28

8:30am – 10:00am

PThA1 – Workforce: National Policy and Funding Issues
Maryland

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Federal and State Policy Analysis/Health Center Essentials

HRSA’s Bureau of Health Workforce will provide an overview of the national update of auto-HPSA (Health Professional Shortage Area) scores, and how they will impact health centers’ eligibility to recruit National Health Service Corps (NHSC) providers. HRSA and NACHC experts will discuss policy, programmatic, and funding issues involving the NHSC and Teaching Health Centers (THCs).

Learning Objectives:

  • Understand the purpose, process, and timeline for HRSA’s national update of auto-HPSA scores.
  • Understand recent policy and programmatic updates involving the NHSC and THCs.
  • Understand the current funding status for the NHSC and THC programs.

Moderator:
Colleen Meiman, Senior Policy Advisor, NACHC

Presenter(s):
Captain Sheila K. Pradia Williams, RPh, MBA, Senior Advisor, Bureau of Health Workforce/HRSA
Melissa Ryan, Operations Director, Bureau of Health Workforce/HRSA
Oliver Spurgeon, III, MBA, Deputy Director, Federal Affairs, NACHC

 

PThB1 – Cybersecurity and the Dark Web
Virginia

CPE: 1.8        CME/CE/Governance: 1.5
Level: Intermediate
Prerequisite: At least five years of health center finance and operations experience.
Topic: Health Center Essentials/Practice Transformation

Health care has become the most targeted industry for breaches, surpassing financial services and retail. One of the questions that arises is what happens to the data that is compromised from these breaches? Often, it is sold on the cyber black market, known as the dark web. In this session, we will discuss what the dark web is (and isn’t) as well as some best practices to mitigate your organization’s and your personal risks.

Learning Objectives:

  • Gain an understanding of the current cybersecurity threat landscape.
  • Identify how the dark web is used in cyber crime.
  • Recognize opportunities to mitigate risks from cyber attacks.

Presenter(s):
Rex Johnson, Director, Health Center Financial Training, BKD, LLP

 

PThD1 – Just Do It! Starting a Medical Respite (Recuperative Care) Program for Persons Experiencing Homelessness – NCA FEATURED
Thurgood Marshall North

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Special Populations

The National Health Care for the Homeless Council defines medical respite care for homeless persons as “acute and post-acute care for those who are too ill or frail to recover from a physical illness or injury on the streets, but are not ill enough to be in a hospital.” This can consist of short-term, residential care that allows individuals the opportunity to rest in a safe environment while accessing medical care and other supportive services.

This session will discuss administrative, financial, operational, and legal issues involved in planning and implementing a medical respite program. Presenters will outline challenges and opportunities in creating the program. In addition, they will explore different models and partnerships created to implement the program.

Learning Objectives:

  • Identify and substantiate the need for medical respite care in your community.
  • Describe how to tailor a respite program based on the needs and resources of your community.
  • Describe different operational models of respite care (shelter-based, apartment style, scattered site, etc.).

Moderator:
Barbara DiPietro, PhD, Senior Director, Policy, National Health Care for the Homeless Council, Inc.

Presenter(s):
Rhonda Hauff, Deputy CEO and Chief Operating Officer, Yakima Neighborhood Health Services
Marty Lynch, PhD, Chief Executive Officer, LifeLong Medical Care
Charleta B. Tavares, Chief Executive Officer, Primary One Health

 

PThE1 – Does Geography Matter in Building Philanthropic Relationships? A Look at Fundraising in Urban and Rural Settings – RECOMMENDED FOR YOUNG PROFESSIONALS      
Thurgood Marshall East

CPE: 1.8        CME/CE/Governance: 1.5
Level: Intermediate
Prerequisite: General understanding of fundraising.
Topic: Special Populations

Health centers secure funding from many sources, including private funders, to enhance operations with special programs and capital development projects. Urban centers have access to more potential donors and foundations, but face more competition from myriad community entities fighting for the same dollars. Rural centers often have fewer resources available, difficulty getting the attention of donors, and often face challenges related to funders being more familiar with urban issues. However, rural areas are getting increasingly more attention from the foundation and private philanthropy communities as they face issues around high addiction rates, lack of transportation to care, and generational poverty.

This session will highlight the unique challenges of health centers in urban and rural settings, and how these health centers can find funding to support necessary projects and secure resources for their communities.

Learning Objectives:

  • Understand the similarities and differences between urban and rural settings in fundraising opportunities.
  • Recognize the resources available to development staff for proposal development, working with funders, and data to build strong projects.
  • Identify promising practices to engage funders via peer discussion.

Moderator:
Jason Patnosh, Associate Vice President, Partnership and Resource Development, NACHC

Presenter(s):
Stephanie Peng, Research and Policy Associate, National Committee for Responsive Philanthropy
Janet Topolsky, Executive Director, Aspen Institute Community Strategies Group

 

PThF1 – Demonstrating Health Center Value with Data and Partnerships
Thurgood Marshall South

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Advocacy and Mobilization

The looming funding cliff adds pressure on organizations, within the Health Center Program, to demonstrate the value generated with federal grants and other funding sources. Health center, PCA, and HCCN representatives will share their experiences demonstrating this value to key decision makers. This session will emphasize speakers’ experiences collecting and sharing data, navigating partnerships, and messaging findings to the right audience.

Learning Objectives:

  • Identify novel ways to demonstrate value generated by using information readily accessible within your organization.
  • Manage partnerships where you share, collect, or analyze data with other organizations.
  • Plan an effective messaging strategy to reach key decision makers.

Presenter(s):
Caroline Doherty, MSW, MPH, Chief Development and Programs Officer, Roanoke Chowan Community Health Center
Alis Marachelian, MPH, CPCC, Senior Director, Community Health Initiative and Strategic Alliances in the Community Health Education, Training, and Research Department, Mary’s Center
Jason Greer, Chief Executive Officer, Colorado Community Managed Care Network

 

8:30am – 11:30am

PThC1 – Preparing for a Board Leadership Role – LEARNING LAB
Delaware

CPE: 3.6       CME/CE/Governance: 3.0
Level: Intermediate
Prerequisite: A general understanding of health center board roles and/or attendance of NACHC Board Member Boot Camp.
Topic: Health Center Governance

Limited to 60 participants.

Are you a health center board member considering serving as a board officer or committee chair? This learning lab offers board members the opportunity to understand board leadership roles. Topics will include officer and committee chair roles and core competencies, how to facilitate meaningful board and committee meetings, and how to use what you learn to groom future board leaders.

All NACHC Learning Labs are limited in participation space and require special registration. Learning labs are open ONLY to full-paying attendees. The $25 fee for lab participation partially subsidizes the light refreshments included in all labs. Preregistration and $25 fee required by March 14, 2019. No on-site registration available.

Presenter(s):
Guy Simmons, Board Chair, Roanoke Chowan Community Health Center
Steven Sera, Board Chair, MHC Healthcare
Emily Heard, MA, Director, Health Center Governance Training, NACHC

 

10:30am – 12:00pm

PThB2 – Peer Networks Support Health Center Leaders Through Health Care Uncertainty – P2P NETWORKING SESSION
Virginia

Topic: Health Center Essentials

Enormous change in health care delivery and reimbursement, coupled with uncertainty about Medicaid and health insurance reform, expectedly leads to great concern and anxiety among health center leaders about how to navigate this brave new world. Where can they turn to share both their angst and experience? To their peers, of course. In these uncertain times, leadership peer networks can prove to be more valuable than ever!

Join alumni from executive, financial, and clinical leadership trainings and leadership development institutes to discuss your concerns, share best practices, and identify approaches in addressing the issues you’re experiencing as a health center leader. Topics will be crowd-sourced to ensure that they are most timely and relevant. Come prepared to join or lead critical conversations while you grow your peer network.

Presenter(s):
Blake Darsow, CPA, MBA, Chief Financial Officer, Minnesota Community Care
Elizabeth Kwasnik, Deputy Director, Advocacy, NACHC

 

PThD2 – Innovative Practices for Clinically Integrated Networks
Thurgood Marshall North

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Health Center Essentials/Practice Transformation

This session will highlight recent publications in the “Best Practices in Accountable Care” series and provide participants with an opportunity to interact with featured organizations. Lessons learned and opportunities for the future will be discussed with an eye towards practical takeaways for health centers, PCAs, and HCCNs.

Learning Objectives:

  • Understand various approaches for accountable care delivery.
  • Recognize best practices for health centers embarking on the accountable care journey.
  • Determine important considerations and discussions for a health center considering new models of delivery.

Presenter(s):
Henry Tuttle, President and CEO, Health Center Partners of Southern California

 

PThE2 – Strategic Planning: A Realistic Approach During Rapid and Significant Change – RECOMMENDED FOR YOUNG PROFESSIONALS and NCA FEATURED
Thurgood Marshall East

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Health Center Essentials/Practice Transformation

As health care evolves due to rapid changes in technology, demographics, reimbursement, and policy, community health centers have increasing expectations in collaborations, operations, and of course improving patient outcomes and care. In order to reasonably consider and respond to all these opportunities and responsibilities, adequate time and resources for strategic planning may not appear to be available or a priority. Led by a health center CEO and HRSA National Cooperative Agreement Partner, this session will share not only the significance and benefit of planning but also provide realistic tools and experiences for all health centers considering, beginning, or refining their strategic planning process.

Learning Objectives:

  • Apply strategic planning efforts to respond to opportunities and challenges using NACHC’s and Capital Link’s Strategic Planning Toolkit.
  • Construct a comprehensive strategic plan and demonstrate how to incorporate the process into your business operations.
  • Respond to the anticipated changes that will most affect health centers in the future and the potential impact on their organizations.

Moderator:
April Lewis, Director, Health Center Operations and Human Resources Training, NACHC

Presenter(s):
Gary Campbell, President, Impact 2 Lead
Jonathan Chapman, Director of CHC Advisory Services, Capital Link

 

PThF2 – Better Diabetes Management for Special Populations: Lessons Learned from Three Rapid-Cycle Learning Collaboratives – P2P NETWORKING SESSION and NCA FEATURED
Thurgood Marshall South

Topic: Special Populations

Diabetes management for vulnerable patients is both complex and fundamental to the work of health centers. This P2P session will interactively explore concrete action steps and system transformation strategies that health centers can undertake to improve diabetes outcomes as well as highlight health center promising practices and “lessons learned.” Attendees will learn how to operationalize key evidence-based interventions for diabetes care among their unique service models and patient populations and will leave with concrete action steps to readily implement at their health centers.

This session will also offer participants the opportunity to discuss health centers’ collective national approach to community-based diabetes care and how NACHC can best support their work moving forward. Attendees will leave the session with a stronger understanding of how to effectively prevent, manage, and treat diabetes care for special populations within their communities and actionable steps and resources to support implementation.

Moderator:
Luke Ertle, MPH, Program Manager, Clinical Affairs Division, NACHC

Presenter(s):
TBD

 

Friday, March 29

8:00am – 9:30am

PFA1 – Addressing Emerging Health Care Issues from the Governance Level: A Spotlight on Substance Use Disorder
Washington 1-3

CPE: 1.8        CME/CE/Governance: 1.5
Level: Intermediate
Prerequisite: A general understanding of health center board roles and/or attendance of Board Member Boot Camp.
Topic: Health Center Governance

As many communities face a dramatic increase in the prevalence of substance use disorder (SUD), including opioid use disorder (OUD), health centers are meeting this challenge by providing much needed services to their patients. This session focuses on what health center boards need to consider given the board’s strategic, oversight, advocacy, and community-facing roles. Participants will consider a framework for structuring discussions on this topic and how to apply it in their own boardrooms.

Learning Objectives:

  • Gain insight into how health centers are addressing the need in their community related to SUD.
  • Gain insight into how health center’s boards have navigated the strategic, oversight, advocacy, and other governance implications of offering these services.
  • Identify what questions to raise in your own health center’s boardroom.

Moderator:
Donald L. Weaver, MD, Senior Advisor, Clinical Workforce, NACHC

Presenter(s):
Jorge Reyes, MS, Director, Behavioral and Social Services, Watts Healthcare Corporation
Richard Hudspeth, MD, CEO and Chief Medical Officer, Blue Ridge Health
Robert J. Urso, MS, MHA, BSN, Chief Executive Officer, PCC Wellness
Amanda Brooks, AM, LCSW, CADC, Chief Population Health Officer, PCC Wellness

 

PFB1 – HRSA’s Operational Site Visit: Preparing Health Centers for Year-Round Compliance and Performance Improvement
Washington 4-6

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Health Center Essentials

The Health Center Program Requirements are a critical foundation for a health center’s success, and HRSA’s Site Visit Protocol has changed the way operational site visits (OSVs) are conducted and how HRSA assesses compliance with program requirements.

This session will share lessons learned and best practices at all phases of the operational site visit process. Participants will leave this session with innovative strategies and insight into how high-performing health centers use the OSV to engage in a continuous process of not just program compliance, but performance improvement and operational excellence.

Learning Objectives:

  • Identify HRSA’s key ways for assessing compliance with the program requirements: the Compliance Manual, Operational Site Visit, and Site Visit Protocol.
  • Share lessons learned and best practices for preparing for the OSV.
  • Provide insight into how the OSV can be used for ongoing performance improvement and operational excellence.

Presenter(s):
Jennifer Genua-McDaniel, CHCEF, Chief Executive Officer, Genua Consulting, LLC
Ernia Hughes, MBA, Director, Office of Northern Health Services/HRSA
Angela Powell, MPH, CPH, Director, Office of Southern Health Services/HRSA
Glenda Walker, MBA, Director, Quality and Informatics, Cherry Health, Heart of the City Health Center

 

PFC1 – From Policy to Practice: State Policy Approaches to Pressing Health Center Issues
Maryland

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Federal and State Policy Analysis

All attention is on the states for activity and innovation in the health policy arena! On issues ranging from coverage to payment protections, the state landscape has shaped up as fertile ground for policymakers to leverage their authority to achieve numerous health policy goals. This renewed focus on the states has amplified the important role that State Primary Care Associations (PCAs) play in tackling myriad policy issues faced by health centers and their patients.

In this session, the audience will learn about specific approaches undertaken by health center advocates at the state level to help health centers navigate both challenges and opportunities affecting their ability to serve patients. The presenters will address trends in state policies affecting health centers, Medicaid and Marketplace waivers, and a state approach addressing health center needs under the 340B Drug Pricing Program.

Learning Objectives:

  • Identify a state level policy approach to addressing discriminatory contracting/pricing for health centers participating in 340B.
  • Understand the impacts of a state’s restrictive Medicaid waiver and how a local partner can play a key role in protecting beneficiaries’ access to care.
  • Understand from the perspective of a health center how to measurably expand Medicaid GME to address a state’s primary care shortage.

Presenter(s):
Julie DiRossi-King, Chief Operating Officer, Ohio Association of Community Health Centers
Beth Wrobel, Chief Executive Officer, HealthLinc
Kevin De Liban, JD, Economic Justice Practice Group Leader, Legal Aid of Arkansas-West Memphis
Bethany Hamilton, JD, Manager, State Affairs, NACHC

 

PFD1 – Strategies for Driving Social Determinants of Health Policy and Practice Work in Your State Using PRAPARE – RECOMMENDED FOR YOUNG PROFESSIONALS
Virginia

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Practice Transformation/Federal and State Policy Analysis

As social determinants of health (SDH) become more recognized as significant impacts to healthy living, increasing numbers of state payers and stakeholders are getting involved. How do you ensure that your SDH work aligns with and informs other initiatives that are occurring in your state? In this session, PCA and HCCN representatives will highlight their efforts using their work on PRAPARE to inform SDH policy and practice happening in their states.

In particular, presenters will discuss different methods and strategies to showcase their specific PRAPARE experiences and findings while engaging in state-level transformation discussions with payers, funders, and policymakers. This session will detail how states can use these strategies to lay the groundwork and drive next steps in social determinants of health policy.

Learning Objectives:

  • Compare and contrast different approaches for engaging key stakeholders interested in SDH, such as state Medicaid agencies and state Health Information Exchanges.
  • Identify key resources to develop in supporting providers and systems with SDH given your experience with PRAPARE.
  • Outline ways to highlight how PRAPARE aligns with and adds value to other SDH work occurring in your state.

Presenter(s):
Benjamin Money, President and CEO, North Carolina Community Health Center Association
Aaron Todd, MPP, Chief Strategy Officer, Iowa Primary Care Association
Lindsay Farrell, MBA, FACMPE, President and CEO, Open Door Family Medical Center

 

PFE1 – Policy Issues Affecting Lesbian, Gay, Bisexual, and Transgender Older Adults – NCA FEATURED
Delaware

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Special Populations

Some 2.7 million LGBT people are age 50 or older; this number will double by 2060. LGBT older adults experience health disparities in cardiovascular health, cancer, disability, and behavioral health. They often struggle to access culturally competent and affirming health care and elder services. Many also experience social isolation and aging alone, and discrimination in housing. This session will focus on policy approaches to improve health care and elder care for LGBT older adults and what health centers can do to better serve older LGBT patients.

Learning Objectives:

  • Describe health disparities faced by LGBT older adults.
  • Explain how policy changes can improve health care and elder services for this population.
  • Describe how health centers can advocate and care for their LGBT older patients.

Presenter(s):
Alex Keuroghlian, MD, MPH, Director, Education and Training Programs, Fenway Health
Sean Cahill, PhD, Director, Health Policy Research, Fenway Health
Lisa Krinsky, LICSW, Director, LGBT Aging Project, Fenway Health

 

PFF1 – Telehealth Today: Connecting Policy and Practice
Thurgood Marshall North

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Federal and State Policy Analysis/Health Center Essentials

Community health centers are the premier organization to meet patients where they are. A rich understanding of telehealth policy and its operational impact is crucial. During this session, participants will hear from a panel of experts who will provide the latest policy updates and demonstrate how telehealth has improved patient outcomes. The session will help you discover how to prepare for, implement, and measure the success of this advanced technology by utilizing the resources available.

Learning Objectives:

  • Identify the policy issues that impact telehealth at your organization.
  • Understand the role of Telehealth Resource Centers and the technical assistance available.
  • Assess what human and technology resources are required to launch and sustain a telehealth operation.

Moderator:
April Lewis, Director, Health Center Operations and Human Resources Training, NACHC

Presenter(s):
Jennifer Joseph, PhD, MSEd, Director, Office of Policy and Program Development, Bureau of Primary Health Care/HRSA
Natassja Manzanero, MS, Office for the Advancement of Telehealth, Federal Office of Rural Health Policy/HRSA
Howard Chapman, Director, Programs and Development, Tri-Area Community Health
Kathy Wibberly, PhD, Director, Mid-Atlantic Telehealth Resource Center
Mei Wa Kwong, JD, Executive Director, Center for Connected Health Policy

 

PFG1 – Effecting Change in 280 Characters or Less: Taking Advocacy Online
Thurgood Marshall East

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Advocacy and Mobilization

Do you want to learn how to take your health center’s social media pages from drab to fab and leverage online tools for advocacy? Join us for a panel discussion and hear from experts on how to create engaging content, develop effective messaging, mobilize advocates, and drive action using Facebook, Twitter, and more.

Learning Objectives:

  • Effectively use social media platforms to drive advocacy work.
  • Create successful and effective online advocacy campaigns.
  • Identify what messages, messengers, and content work best for communicating with policymakers.

Presenter(s):
TBD

 

PFH1 – 340B: Where Are We Now, and Where Are We Going?
Thurgood Marshall South/West

CPE: 1.8        CME/CE/Governance: 1.5
Level: Intermediate
Prerequisite: A basic understanding of 340B.
Topic: Federal and State Policy Analysis/Health Center Essentials

Speakers will provide updates on the most recent developments in the 340B space, including strategies to respond. Topics will include activities on the Hill, at HRSA, among manufacturers and contractors, and in the field.

Learning Objectives:

  • Describe the major themes of public discussion around 340B.
  • Describe developments in Hill, HRSA, manufacturer, and other oversight of the program.
  • Identify strategies to maximize the effectiveness of your 340B program.

Moderator:
Colleen Meiman, Senior Policy Advisor, NACHC

Presenter(s):
Sue Veer, MBA, President and CEO, Carolina Health Centers, Inc.
Michael Glomb, Esq., Partner, Feldesman Tucker Leifer Fidell LLP
Michaela Keller, Manager, Federal Affairs, NACHC

 

8:30am – 9:00am

T3-1 – Opioid Epidemic Resources in the UDS Mapper
Exhibit Hall C

The UDS Mapper continues to be an important tool for your health center and now includes resources to better understand where in your communities the opioid epidemic is hitting the hardest and what resources, if any, are in the area. Use the UDS Mapper to identify partners or opportunities to address the epidemic.

This T3 session will highlight basic uses of the UDS Mapper and show you how to add these resources to your map. All of your questions about the UDS Mapper will be answered.

Presenter(s):
Jennifer L. Rankin, PhD, Senior Manager, Research and Product Services, HealthLandscape
Jessica McCann, MA, User Engagement Specialist, HealthLandscape / American Academy of Family Physicians

 

9:30am – 10:00am

T3-2 – 340B 101
Exhibit Hall C

This session will provide a high-level overview of how 340B works, its important role in expanding patient access, and current threats to the program.

Presenter(s):
Tim Mallett, RPh, 340B ACE, Director, Pharmacy, 340Basics

 

10:00am – 10:30am

T3-3 – Take the Heat Out of Burnout
Exhibit Hall C

Burnout affects health care professionals at higher rates in today’s environment of electronic medical records, increased workloads, and policy changes. Simply explained, burnout syndrome is emotional exhaustion that causes fatigue, disinterest, and detachment. The American Journal of Medicine reported an increase in physician burnout from 45.5 percent to 54.4 percent over three years. It is now a potential threat to the quality of care delivered and patient safety. During this session, you will learn techniques to help with burnout and achieve the newest component of the Quadruple Aim – Care Team Well-Being.

Presenter(s):
April Lewis, Director, Health Center Operations and Human Resources Training, NACHC

 

10:30am – 12:30pm

PGS2 – General Session: Federal Update
Marriott Ballroom

 

1:00pm – 1:30pm

T3-5 – Need Training Resources? We’ve Got You Covered
Exhibit Hall C

Did you know that there is a national online clearinghouse for all training and technical assistance resources available to health centers? National Cooperative Agreement (NCA) organizations have developed a clearinghouse of training and technical assistance resources to support and enhance health center operational performance. The Health Center Resource Clearinghouse provides a one-stop shop for publications, webinars, and toolkits to promote health center excellence. Join NACHC staff and our partner NCA organizations for a demo of the newly launched site and dialogue about opportunities for further enhancement.

Presenter(s):
Allison Coleman, MBA, Chief Executive Officer, Capital Link
Kristine Gonnella, MPH, Director, Training and Technical Assistance, National Nurse-Led Care Consortium (a PHMC Affiliate)
Ted Henson, MS, Director, Health Center Performance and Innovation, NACHC

 

1:30pm – 3:00pm

PFA2 – Hot Topics in Policy for Health Center Boards
Washington 1-3

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Federal and State Policy Analysis/Health Center Governance

Health centers face a wide array of policy issues that impact their ability to care for their patients and maintain their financial stability. This session is designed to provide health center board members with a high-level overview of pressing policy issues, with a focus on how the health center can respond and how boards can provide oversight related to these developments. Topics will include 340B, immigration, provider recruitment, and Medicaid. Participants will have an opportunity to consider the strategic, oversight, and other governance implications of these issues.

Learning Objectives:

  • Gain insight into important policy issues impacting health centers.
  • Discuss the implications of various policy issues on health center governance.
  • Identify relevant session information to share with your own board.

Moderator:
Emily Heard, MA, Director, Health Center Governance Training, NACHC

Presenter(s):
Colleen Meiman, Senior Policy Advisor, NACHC
Bethany Hamilton, JD, Manager, State Affairs, NACHC

 

PFB2 – BPHC Update, Part 1: Quality, Data, and FTCA
Washington 4-6

CPE: 1.8           CME/CE/Governance: 1.5
Level: Intermediate
Prerequsite: Basic understanding of FTCA, UDS, and HRSA quality programs.
Topic: Federal and State Policy Analysis

BPHC’s Office of Quality Improvement will give an update on policy and programmatic developments related to UDS, FTCA, and issues involving quality and data.

Learning Objectives:

  • Understand the rationale and plans for UDS modernization.
  • Describe emerging issues related to FTCA coverage.
  • Understand BPHC’s system for quality awards and recognition.

Moderator:
Michelle Proser, MPP, PhD, Director, Research, NACHC

Presenter(s):
Suma Nair, PhD, MS, RD, Director, Office of Quality Improvement, Bureau of Primary Health Care/HRSA

 

PFD2 – Communicating and Advocating the Value of Health Centers at a Time of Funding Cliff Fatigue – RECOMMENDED FOR YOUNG PROFESSIONALS
Virginia

CPE: 1.8 CME/CE/Governance: 1.5
Level: Basic
Topic: Advocacy and Mobilization

In communicating their value and the critical importance of ongoing support for their mission, community health centers must compete in a crowded field with numerous other programs and public funding priorities. As health centers face yet another funding cliff deadline in 2019, it is especially important that their compelling story stands out in the media and among policymakers – including newly elected members of Congress.

This session is designed to help health centers lay the groundwork for a comprehensive communications plan and provide innovative ideas for visual storytelling techniques that will help them get their messages heard.

Learning Objectives:

TBD

Presenter(s):
TBD

 

PFE2 – Finding the Money in Substance Use, Addiction, and Opioids Prevention and Treatment: A Funders’ Panel Perspective
Delaware

CPE: 1.8        CME/CE/Governance: 1.5
Level: Intermediate
Prerequisite: Understanding of funding for substance use programs.
Topic: Practice Transformation

As the country’s opioid crisis continues, funders from various fields including the federal government, state agencies, and private corporations have increased their funding to alleviate substance use and addiction issues. The federal government has poured a record amount of resources into these efforts through multiple avenues that have greatly assisted health centers.

To continue fighting substance use and addiction, health centers and their partners need to be aware of the potential future state and federal funding landscape; and the changing approaches of private philanthropies, including funding prevention and treatment programs, supporting the distribution of naloxone and working to develop opportunities for screening earlier on in patients’ lives. This session will discuss the overall roadmap that is emerging on funding and provide attendees the ability to engage leaders in the funding space for their insights.

Learning Objectives:

  • Understand the public and private funding landscape of substance use disorder and opioid use disorder efforts.
  • Recognize the determinations that must be made at a health center level prior to developing a fundraising plan for substance use/opioid use disorder programming.
  • Engage with funders in the substance use/opioid use disorder space to gain insights on how public and private giving is approaching and supporting this crisis.

Moderator(s):
Kimá Taylor, MD, MPH, Managing Principal, Anka Consulting LLC
Jason Patnosh, Associate Vice President, Partnership and Resource Development, NACHC

Presenter(s):
Tym Rourke, Director, New Hampshire Tomorrow, New Hampshire Charitable Foundation
Michelle Spencer, MS, Associate Director, Bloomberg American Health Initiative, Johns Hopkins Bloomberg School of Public Health

 

PFF2 – Serving Our Heroes: Administering Veterans Programs in Your Health Center
Thurgood Marshall North

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Special Populations

Health centers serve over 350,000 veterans. This session provides both policy and program updates for those seeking to serve veteran patients. Hear the latest federal updates on Mission Act implementation, following the 2018 transition from the Veterans Choice Program administered by the US Department of Veterans Affairs at hundreds of health centers. Participants will also learn about creative programs serving veterans at health centers locally; and engage with peers and panelists to inspire their next steps to serve veterans in their communities.

Learning Objectives:

  • Distinguish between the Veterans Choice Program and the new Mission Act in order to implement a delivery arrangement between a health center and the US Department of Veterans Affairs.
  • Prepare a local program targeting the community’s veteran population based on ideas shared from health centers successfully tailoring services for veterans in their service areas.
  • Exchange concerns, ideas, and questions with national faculty, including senior federal officials, knowledgeable about veteran care delivery in community veteran settings.

Moderator:
Deanna Lamb, MSM, Chief Executive Officer, Northwest Health Services

Presenter(s):
Kameron Matthews, MD, JD, FAAFP, Assistant Deputy Secretary, Health for Community Care, US Department of Veterans Affairs
Jennifer Joseph, PhD, MSEd, Director, Office of Policy and Program Development, Bureau of Primary Health Care/HRSA
Bryant Howren, PhD, Co-Director, Rural Health Resource Center, Veterans Health Administration, US Department of Veterans Affairs
Theodore Boesen, Chief Executive Officer, Iowa Primary Care Association
Ronald Kemp, Chief Executive Officer, Community Health Centers of Southeastern Iowa
Oliver Spurgeon, III, MBA, Deputy Director, Federal Affairs, NACHC

 

PFG2 – Recruiting, Training, and Retaining LGBTQ-Proficient Clinical Providers – NCA FEATURED
Thurgood Marshall East

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Special Populations

Health centers, nationally, are making a commitment to LGBTQ health care starting with the collection and UDS reporting of sexual orientation and gender identity data. With LGBTQ people increasingly accessing health centers, the clinical workforce needs to be prepared to meet their unique health needs. However, finding providers who are already proficient in LGBTQ health care can present a challenge, especially in rural and smaller metropolitan areas.

In this workshop, we will review policy developments that are leading to expanded expectations for LGBTQ competence of all clinical providers. We will provide tips and strategies to help health centers recruit and develop a workforce of medical and behavioral health providers who can provide culturally affirming and tailored care for their LGBTQ patients.

Learning Objectives:

  • Identify strategies and resources for recruiting providers who are proficient (or who demonstrate a capacity for proficiency) in LGBTQ health care.
  • Explain methods for developing the knowledge and skills of providers to care for LGBTQ patients through training and other professional development opportunities.
  • Outline policy developments that are contributing to expansion of LGBTQ competence expectations and training to all clinical providers.

Presenter(s):
Alex Keuroghlian, MD, MPH, Director, Education and Training Programs, Fenway Health
Jane Powers, LICSW, Acting Chief Executive Officer, Fenway Health
Nicholas Van Sickels, MD, Chief Medical Officer, CrescentCare

 

PFH2 – Negotiating with Managed Care Organizations: Paying for Value Begins with Measuring the Quality of Care
Thurgood Marshall South/West

CPE: 1.8        CME/CE/Governance: 1.5
Level: Intermediate
Prerequisite: Working knowledge and experience with managed care contracts; direct knowledge and experience with quality measures and reporting such as HEDIS.
Topic: Health Center Essentials/Practice Transformation

Understanding how managed care plans use performance measures to improve the quality of care of their populations and evaluate care delivery is important when considering value-based reimbursement. This relationship is even more important when reimbursement ties directly to the health center’s quality performance measures.

This session will assist health centers in how to work together and with their PCAs and HCCNs to negotiate favorable participation agreements with managed care organizations (MCOs). Your peers will discuss how they leveraged the right information when negotiating fair contract terms with payers and how aligning performance measures impacts the quality of care.

Learning Objectives:

  • Successfully prepare for contract negotiations with all payers including MCOs.
  • Determine how MCO performance measures are used to impact the overall quality of care of a population and how to effectively align these measures to negotiate more favorable participation agreement terms.
  • Examine how PCAs and HCCNs support and demonstrate the outcome and payments of the value transformation equation from the payer perspective.

Presenter(s):
Adam Falcone, Esq., MPH, Partner, Feldesman Tucker Leifer Fidell LLP
Aaron Todd, MPP, Chief Strategy Officer, Iowa Primary Care Association
Alex Romillo, Chief Executive Officer, Health Choice Network

 

2:00pm – 2:30pm

T3-6 – Marketing and Branding Tips for Your Health Center
Exhibit Hall C

Successfully marketing and branding your community health center entails that your services are perfectly aligned to meet the needs of your patients and your community. It goes beyond just having the perfect logo, design and color scheme. Learn how executing sound marketing and branding strategies will have a positive financial impact on your health center.

Presenter(s):
Beth Short, Director, Marketing and Development, Greater Lawrence Family Health Center
Kavita Patel, MBA, Sales and Marketing Specialist, NACHC

 

3:00pm – 3:30pm

T3-7 – Manage Coverage and Increase Revenue: The Enrollment Cycle, Simplified with PointCare – SPECIAL EXHIBITOR PRESENTATION
Exhibit Hall C

Close to four million patients drop from public coverage every month. But with the right tools, your enrollment department can help secure and retain coverage to become a revenue generating machine.

Presenter(s):
Everett Lebherz, Chief Executive Officer, PointCare

 

3:30pm – 5:00pm

PFA3 – Accountable Care for Boards: Learning from Health Center CEOs and Boards that Have Joined Accountable Care Organizations
Washington 1-3

CPE: 1.8        CME/CE/Governance: 1.5
Level: Intermediate
Prerequisite: Some understanding of the board’s role and accountable care.
Topic: Health Center Governance/Practice Transformation

Health centers are being asked to join new types of care models, including accountable care organizations (ACOs). This session will explore how various health centers approached such discussions and decisions with their boards. Panelists will address the type of education and information shared with the board, the types of questions asked, and the types of conversations with partners that informed the ultimate decision to join an ACO.

Learning Objectives:

  • Gain insight as to why some health centers are joining ACOs.
  • Gain insight as to the type of education and questions boards have undertaken to inform their health centers’ decisions to join an ACO.
  • Identify relevant session information or questions to share with your own board.

Moderator:
Jennifer Nolty, Director, PCA and Network Relations, NACHC

Presenter(s):
Raymond Lavoie, Executive Director, Blackstone Valley Community Health Care

 

PFB3 – BPHC Update, Part 2: Policy and Program Development
Washington 4-6

CPE: 1.8        CME/CE/Governance: 1.5
Level: Intermediate
Prerequisite: Basic understanding of BPHC requirements and policies.
Topic: Federal and State Policy Analysis

BPHC’s Office of Policy and Program Development will provide an update on policy and programmatic developments related to: health center funding, compliance monitoring, program requirements, measuring need, service area overlap, and other emerging issues. NACHC’s legal counsel will also provide an update on emerging legal and policy issues.

Learning Objectives:

  • Describe emerging policy, legal, and compliance issues for health centers.
  • Better understand BPHC’s framework and tools for ensuring health center compliance.
  • Identify actions necessary to ensure continued compliance.

Moderator:
Colleen Meiman, Senior Policy Advisor, NACHC

Presenter(s):
Jacqueline C. Leifer, Esq., Senior Partner, Feldesman Tucker Leifer Fidell LLP
Jennifer Joseph, PhD, MSEd, Director, Office of Policy and Program Development, Bureau of Primary Health Care/HRSA

 

PFC3 – Community Behavioral Health: Shared Past and Promising Future
Maryland

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Federal and State Policy Analysis/Practice Transformation

Partnerships between community health centers and community behavioral health are vital for delivering value-based care to our patients. This session will explore community health centers’ shared history with community behavioral health; explain how community behavioral health is financed and governed today; and identify ways health centers and community behavioral health are partnering in both care and advocacy to best meet their patients’ needs.

Learning Objectives:

  • Obtain a working knowledge of the community behavioral health system.
  • Understand the shared history community health centers have with the community behavioral health system.
  • Gain insights into ways community health centers and community behavioral health can partner to advance patient care and quality.

Moderator:
Kate Davidson, LCSW, Assistant Vice President, Policy and Advocacy, National Council for Behavioral Health
Kersten Burns Lausch, MPP, Director, State Affairs, NACHC

Presenter(s):
Alan Stevens, Executive Vice President, Health Center Operations, Compass Health Network
Janice Garceau, Director, Behavioral Health, Deschutes County Health Services
Kimberly Swanson, PhD, Behavioral Health Director, Mosaic Medical

 

PFD3 – Better Serving Our Medicare Patients: Understanding Medicare Coverage at Health Centers
Virginia

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Federal and State Policy Analysis/Special Populations

Interested in learning the latest policy developments impacting your Medicare patients? This session will cover the Medicare health center basics including current policies and regulations, as well as recent additions to the program by the Centers for Medicare and Medicaid Services. Participants will also hear from health centers and PCAs that have effectively worked to better serve their Medicare patients.

Learning Objectives:

  • Demonstrate the importance of Medicare beneficiaries to your health center program.
  • Identify the latest policy developments impacting health centers and Medicare.
  • Identify additional information and resources about the Medicare FQHC benefit.

Presenter(s):
Angela Boyer, MHA, Director, Indiana Quality Improvement Network
Matt Kozar, Director, Strategic Initiatives and Planning Division, Office of Policy and Program Development, Bureau of Primary Health/HRSA
Captain Corinne Axelrod, MPH, Acting Deputy Director, Division of Ambulatory Services, Centers for Medicare and Medicaid Services

 

PFE3 – The Opioid Epidemic: How Do We Take Care of the Compassionate Care Team? RECOMMENDED FOR YOUNG PROFESSIONALS
Delaware

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Special Populations

Health centers are on the front lines of the national drug epidemic, providing a continuum of much needed services to care for patients and families affected by opioid and other substance use disorders. As part of this remarkable response, health centers are building and integrating new systems of care, implementing new policies and procedures, and creating new workflows and team roles. Clearly, none of this could happen without a prepared workforce. But how are health centers preparing this workforce? This session will answer this question by sharing strategies health centers use to foster resilience, wellness, self-care, joy in work, and life-work balance for the compassionate care team. There will be a focus on policy implications and levers.

Learning Objectives:

  • Identify factors that contribute to “burnout” (or what can feel like a high emotional cost of doing the work) for health center staff caring for patients and families impacted by substance use disorder.
  • Identify strategies health centers employ to foster wellness and resilience in staff caring for patients and families impacted by substance use disorder.
  • Develop a plan for your organization to foster wellness and resilience in staff caring for patients and families impacted by substance use disorder.

Presenter(s):
Kimá Joy Taylor, MD, MPH, Managing Principal, Anka Consulting LLC
Grace Wang, MD, MPH, Health Center Clinician
Jane Powers, LICSW, Acting Chief Executive Officer, Fenway Health

 

PFF3 – National Health Center Week 2019: Relationship-Building with Sponsors and Community Partners
Thurgood Marshall North

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Advocacy and Mobilization

This session will provide a short overview of the nuts and bolts of planning a successful National Health Center Week (NHCW), followed by a panel discussion with community-based organizations and national sponsors on how to build meaningful partnerships that last beyond the week of celebration.

Learning Objectives:

  • Understand what’s involved with planning and executing a successful NHCW.
  • Understand the process for seeking out and building productive partnerships with community organizations and sponsors.
  • Understand how to leverage engagement and momentum around NHCW for advocacy and partnership purposes year-round.

Presenter(s):
TBD

 

PFG3 – Boldly Go Where No One Has Gone Before…on Enabling Services! – P2P NETWORKING SESSION and NCA FEATURED
Thurgood Marshall East

Topic: Health Center Essentials

Since their inception, health centers have provided non-clinical, enabling services to address the social determinants of health. These services include outreach, enrollment assistance, case management, interpretation, transportation, health education, peer support, and more. Enabling services utilization is associated with better outcomes on several key clinical measures.

This peer-to-peer session will provide health center leaders an interactive opportunity to share strategies, best practices, and tips for implementing, financing, and measuring the impact of enabling services. Specifically, this session will feature expert-led discussions on the following topics:

Payment: Discussion of strategies and approaches in which states and payors are reimbursing for and financing enabling services.

Operations: Highlights innovative models for leveraging the enabling services workforce to impact health outcomes and the health center bottom line.

Outcomes: Measuring return on investment (ROI) is an essential component for evaluating the effectiveness of the enabling services workforce.

Moderator:
Ted Henson, MS, Director, Health Center Performance and Innovation, NACHC

Presenter(s):
Albert Ayson Jr., Senior Program Manager, Training and Technical Assistance, AAPCHO
Dina Ferranti, Director of Data, Evaluation, and Policy, MHP Salud
Joe Lee, MSHA, Training and Technical Assistance Director, AAPCHO
Bethany Hamilton, JD, Manager, State Affairs, NACHC

 

PFH3 – Updates on Policies and Partnership Opportunities Related to Emergency Preparedness and Response
Thurgood Marshall South/West

CPE: 1.8        CME/CE/Governance: 1.5

Level: Basic
Topic: Health Center Essentials

Health centers and the communities they serve continue to be impacted by natural disasters and emergencies. While health centers continue to prepare in accordance to the CMS Rule and respond to these disasters as they occur, there are lessons to be learned in regards to the policies that govern emergency preparedness and response. Additionally, partnerships and coordination with other local entities are becoming part of the planning and response process.

This session will: (a) provide a debrief of relevant policies health centers should be aware of relative to preparedness and response; (b) discuss partnership approaches; and (c) examine recent health center experiences responding to natural disasters.

Learning Objectives:

  • Understand the policies relevant to health center preparedness and response.
  • Develop engagement strategies for new partnerships to aid in preparedness and response.
  • Recognize recent health center experiences with natural disasters and understand the impact of these events.

Moderator(s):
April Lewis, Director, Health Center Operations and Human Resources Training, NACHC
Jason Patnosh, Associate Vice President, Partnership and Resource Development, NACHC

Presenter(s):
Leslie Wolcott, MA, Communications Coordinator, North Carolina Community Health Center Association
Brooks Nelson, Director, Global Resilience, Corporate Citizenship Center, U.S. Chamber of Commerce Foundation

 

5:00pm – 5:30pm

T3-8 – Let’s Talk PRAPARE 101: An Introduction to Addressing the Social Determinants of Health Using PRAPARE
Exhibit Hall C

The Protocol for Responding to and Assessing Patients’, Assets, Risks and Experiences (PRAPARE) is a national effort led by NACHC, in partnership with AAPCHO and OPCA, to help health centers and other providers collect and apply the data they need to better understand their patients’ social determinants, transform care to meet the needs of their patients, and demonstrate the value they bring to patients, communities, and payers.

This session will provide a brief introduction to PRAPARE and answers to your frequently asked questions about PRAPARE. We will also provide a list of new and available PRAPARE resources to support health centers, PCAs and HCCNs, including readiness assessments, EHR-specific recorded webinars and more!

Presenter(s):
Shelkecia Lessington, MPH, CHES, Project Specialist, PRAPARE, NACHC

 

Saturday, March 30

8:00am – 10:00am

PSaE1 – The FTCA Program: The Good, the Bad, and the Ugly
Thurgood Marshall East

CPE: 2.4        CME/CE/Governance: 2.0
Level: Basic
Topic: Federal and State Policy Analysis/Health Center Essentials

The Federal Tort Claims Act (FTCA) Program is 27 years old and has had much success. While coverage has been extensive, health centers have, nonetheless, at times found their coverage limited or non-existent. This session will cover the critical components of the FTCA Program and the Human Resources and Services Administration’s (HRSA’s) requirements for eligibility and participation. Participants will learn how to obtain, maintain, and maximize their coverage and avoid those circumstances that can lead to loss of protection with specific case law reviewed, providing real-life examples.

Learning Objectives:

  • Understand the basic requirements to be deemed under the FTCA Program.
  • Be able to discern the limits of FTCA coverage.
  • Understand how and why some health centers are not able to have their claims covered and what to do about it.

Moderator:
Vincent A. Keane, President and CEO, Unity Health Care, Inc.

Presenter(s):
Martin J. Bree, JD, Of Counsel, Feldesman Tucker Leifer Fidell LLP
Molly S. Evans, JD, Partner, Feldesman Tucker Leifer Fidell LLP
Matthew S. Freedus, JD, Partner, Feldesman Tucker Leifer Fidell LLP

 

8:30am – 10:00am

PSaA1 – Leveraging the Health Center Program Compliance Manual and Site Visit Protocol to Improve Health Center Governance
Maryland

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Health Center Governance

This session addresses the board-focused components of the Health Center Program Compliance Manual and Site Visit Protocol, including those related to board authority and board composition. Health centers will discuss how they ensure health center program compliance and prepare for the Operational Site Visit, as well as how they leverage these tools to strengthen ongoing health center governance and governance performance improvement.

Learning Objectives:

  • Outline and describe the governance-focused components of the Health Center Program Compliance Manual and Site Visit Protocol.
  • Discuss methods for meeting and exceeding the board-related program requirements.
  • Identify promising practices for using these tools for ongoing governance performance improvement.

Moderator:
Emily Heard, MA, Director, Health Center Governance Training, NACHC

Presenter(s):
Marcie H. Zakheim, Esq., Partner, Feldesman Tucker Leifer Fidell LLP
Mike Reagan, Chief External Relations Officer, Cherry Health
Allison Dubois, MPH, Chief Operating Officer, HRHCare
Alan Steiner, Board Chair, HRHCare

 

PSaB1 – Past and Future: Recent Developments in Health Center Finance and Future Trends
Virginia

CPE: 1.8        CME/CE/Governance: 1.5
Level: Intermediate
Prerequisite: At least five years of health center finance experience.
Topic: Health Center Essentials/Practice Transformation

As the American health care system continues to evolve, so does health center finance. This session will cover recent changes to health center finance at the federal level, as well as notable changes at the state level and in the marketplace in general. We will also evaluate what large future trends, such as the provider shortage and pay-for-performance, will impact health center finance and operations in the near future.

Learning Objectives:

  • Catalogue and explain recent health center finance changes at the federal level.
  • Identify significant changes at the state and marketplace level that all health centers should consider.
  • Identify trends on a go-forward basis and evaluate their impact on health centers.

Presenter(s):
Curtis Degenfelder, President, Curtis Degenfelder Consulting, Inc.

 

PSaC1 – Advocacy for Board Members: Stand Up for the Health Center Mission
Delaware

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Advocacy and Mobilization/Health Center Governance

Are you a health center board member interested in learning more about how you can become a champion for your organization? According to BoardSource, “successful advocacy does not require stepping into the quagmire of partisan politics. It simply means using our voices as committed and informed champions for our missions. Speaking the truth in a calm but unwavering voice. Reminding decision-makers of our shared values and beliefs. Sharing tested solutions to community problems. Helping community leaders understand the impact of their decisions.” In this session, participants will learn how to tell their health center’s story effectively, discuss CHC issues and priorities with different audiences, and become an advocacy champion within their organization.

Learning Objectives:

  • Tell your health center’s story effectively, and make the case for the value health centers bring to communities across the nation.
  • Discuss health center issues and policy priorities with different audiences, including community partners and policymakers.
  • Become an advocacy champion for your organization and the patients you serve.

Presenter(s):
TBD

 

PSaD1 – Bring Your Passion: Health Center Leaders on Their Drive to Further the Health Center Movement – RECOMMENDED FOR YOUNG PROFESSIONALS and P2P NETWORKING SESSION
Thurgood Marshall North

Topic: Health Center Essentials

Did you ever want the chance to interact with health center leaders throughout the country? Did you want to hear some of their struggles, accomplishments, and their vision for health centers? As part of the sessions recommended for Young Professionals, this peer-to-peer networking session will focus on activating the future leaders of the Health Center Movement.

This education session has two parts: Part One allows attendees to hear the motivations, desires, and advice of health center leaders. Part Two is a breakout session where attendees are encouraged to raise questions with the speakers. Bring your passion to the table and utilize your skills to become the next generation of health center leaders!

Presenter(s):
Jordan Powell, Chief Executive Officer, Indiana Primary Care Association
Aaron Todd, MPP, Chief Strategy Officer, Iowa Primary Care Association

 

PSaF1 – Caring for Immigrant Populations: Policy and Clinical Issues
Thurgood Marshall South

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Federal and State Policy Analysis/Special Populations

Recent developments in national immigration policy have made it necessary that health centers understand the unique needs of and challenges faced by immigrant patients and their family members. This session will provide an overview of recent policy developments and strategies for supporting these patients.

Learning Objectives:

  • Understand recent policy developments that impact health centers’ immigrant patients.
  • Understand the unique needs and challenges of immigrant patients.
  • Identify successful strategies for supporting immigrant patients.

Moderator:
Colleen Meiman, Senior Policy Advisor, NACHC

Presenter(s):
Sonya Schwartz, JD, Senior Policy Attorney, National Immigration Law Center
Thu Quach, PhD, Chief Deputy of Administration, Programs, Asian Health Services

 

PSaG1 – Innovative Strategies to Enhance Rural Health Care Collaboration
Thurgood Marshall West

CPE: 1.8        CME/CE/Governance: 1.5
Level: Basic
Topic: Practice Transformation

This session introduces HRSA’s Guide for Rural Health Care Collaboration and Coordination. Hear how critical access hospitals, health centers, and local public health work together to assess and address their rural communities’ health needs.

Learning Objectives:

  • Identify effective collaboration and care coordination strategies used in rural communities.
  • Understand how community health needs assessments can be used to facilitate partnerships with health care providers, public health, social services, education, and business stakeholders.
  • Recognize how collaborative partnerships contribute to successful participation in value-based payment models.

Moderator(s):
Jennifer Nolty, Director, PCA and Network Relations, NACHC

Presenter(s):
Darrold Bertsch, Chief Executive Officer, Sakakawea Medical Center and Coal Country Community Health Center
Toniann Richard, Executive Director, Health Care Collaborative of Rural Missouri
Grace P. Gonzalez, MPH, Research Scientist, Public Health Research, NORC at the Univeristy of Chicago

 

10:30am – 12:00pm

PGS3 – General Session
Marriott Ballroom

 

NCA FEATURED highlights organizations that hold BPHC-funded National Cooperative Agreements (NCAs) to provide training and technical assistance (T/TA) to health centers across the country.