Novel Coronavirus (COVID-19) Information and Resources for Community Health Centers

NACHC’s novel coronavirus (also known as COVID-19) resource page is a hub for information Community Health Centers can use to strengthen readiness efforts and educate their communities.

NACHC has curated FAQs relevant to health centers. Responses may include links to additional resources or the best-gathered information from subject matter experts. Read them here.

COVID-19 Health Center Advocacy Toolkit

Other Resources Related to COVID-19  

Rural Health Care Surge Readiness

Centers for Disease Control and Prevention
Bureau of Primary Health Care
Health Center Resource Clearinghouse

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Updated 7.30.2020

Latest Updates:

State Medicaid COVID-19 Resource Guide
NACHC developed a resource guide to assist FQHCs and primary care associations (PCAs) in planning for Medicaid sustainability this year and into 2021. Access it here.
New Infographic! Health Centers’ Experiences with Paycheck Protection Program (PPP) Loans During COVID-19
This infographic presents findings from Capital Link and NACHC’s assessment of health centers’ PPP loan application process. The information includes how many health centers applied, the average amount they each received and the total estimated amount received by all health centers as well as restrictions that could possibly be lifted to provide health centers with more funding opportunities. Please contact Sarah Baizer at with any questions.
The Impact of COVID-19 on PRAPARE Social Determinants of Health Domains.
This fact sheet outlines how PRAPARE SDOH domains impact individuals’ risk of morbidity and mortality from COVID-19. Care team members and aligned social service partners can use this information to identify those who may be most vulnerable during the pandemic, prioritize patients in need of outreach and additional services, and develop plans for addressing social risks in the community. For more information, email
Inform Policymakers of COVID-19 Testing Challenges: Call for Information
NACHC is seeking input from health centers on COVID-19 testing challenges (SARS-CoV-2 virus detection only) they have experienced over the past few months and/or they anticipate experiencing as communities reopen. Please fill out this quick 5-10 minute assessment. We seek to elevate health centers’ experiences and better advocate on behalf of health centers for COVID-19 responses efforts as well as for long-term health center funding.  Please contact Sarah Baizer at with any questions.  We greatly appreciate your insights with this project. 
Deadlines Related to Federal Funding Sources for COVID-19 Relief
This chart summarizes upcoming deadlines related to BPHC grant funds, Paycheck Protection Loans, Provider Relief Fund allotments, and other Federal funding sources related to COVID-19.  It is excerpted from Tab 2 of the NACHC spreadsheet on these funding sources.
New Podcast Series: Strategies to Manage Financial Operations During COVID-19.
NACHC and partners at BKD, LLP collaborated to produce a five-part podcast series to help health centers manage their fiscal solvency during COVID-19 response and recovery. Based on the NACHC-BKD video series, Financial Office Hours: Strategies to Manage Financial Operations During COVID-19, podcast topics include managing your health center’s cash flow, paycheck protection, provider relief funding, grants management, and staffing.

All 5 podcasts of the series are available here.

Telehealth Peer Learning Community
CSI Solutions and partners have launched a free telehealth peer learning community to enable rapid access to telehealth information and resources. It is intended to provide a forum for exchange of questions, resources and best practices. It is dominated by health centers, high-performing organizations and subject matter experts. Join here.
Re-opening Dental Practices during COVID-19: Legal Analysis
This memo, authored by FTLF in partnership with NACHC, provides considerations for health centers in determining the re-opening of dental services during the COVID-19 pandemic. Brief analysis of FTCA coverage, malpractice liability, CDC guidance and applicable OSHA rules are provided. It is available on the Health Center Resource Clearinghouse.
Telehealth Implementation Quick Guide
The Telehealth Implementation Quick Guide provides a short overview of reimbursement and legal considerations for telehealth during the pandemic, operational guides compiled from health centers for implementing telemedicine and telephonic visits, and sample workflows. It was produced by a cross-NACHC working group, national subject matter experts and field practitioners. It is available on the Health Center Resource Clearinghouse.
Updated Weekly: Research Infographic on Health Centers’ Response to COVID-19
NACHC’s updated infographic presents the most recent data from HRSA on health centers’ ongoing responses to COVID-19, including their experiences with testing, site closures, operations, PPE supply and much more. A state template is available here. Older infographics are available here. Please contact Sarah Baizer at with any questions.
NACHC Noddlepod Introductory Video
NACHC has launched a Community Health Center Networking Group via the online platform Noddlepod which:

  • consolidates the broad range of information on COVID-19 from many different sources (e.g., BPHC, CMS, NACHC, ECRI) in a single location where you can quickly find information on a specific topic
  • enables members to share information and questions quickly

To access this Noddlepod site, email Need help navigating the platform? Check out the introductory video.

Claims Reimbursement for Testing and Treatment of Uninsured
NACHC worked with  FTLF to produce a short background and analysis document for the field on the HHS Claims Reimbursement for Testing and Treatment to Health Care Providers and Facilities Serving the Uninsured Program. The analysis summarizes key terms and conditions of the Program as applicable for Health Centers. You can access it via the Health Center Resource Clearinghouse here.
COVID-19 Workforce Virtual Toolkit: Resources for Healthcare Decision-Makers Responding to COVID-19 Workforce Concerns
A new toolkit from ASPR TRACIE provides a curated set of resources and tools for decision-makers managing healthcare workforce challenges in response to the COVID-19 emergency. Access the toolkit here.
CDC Personal Protective Equipment (PPE) Burn Rate Calculator
The CDC has launched a new tool to help health care facilities plan and optimize the use of PPE for response to COVID-19. The PPE burn rate calculator is available online here.
Expanded Document on Financial Resources – Now Includes Summary of HHS Grant Funding
NACHC has updated and expanded its document outlining financial resources for health centers, PCAs, and HCCNs during the COVID-19 pandemic.  This expanded document now has a section on HHS grant funds, including 330 funds and the $100 billion fund.  Other sections address the Paycheck Protection Program, Emergency Paid Leave, Main Street Loans, Economic Injury Disaster Loans, FEMA assistance, unemployment, Federal tax credits and deferrals, and advanced Medicare payments.
Understanding the Supply Chain and Strategic National Stockpile
NACHC has brought together resources for health centers to better understand how the Strategic National Stockpile works and how understanding the supply chain to request resources from the federal government is essential. Additionally, NACHC sent a letter to the FEMA Administrator informing him of the role health centers are playing in their local responses and developed a template for PCAs to share with their own state emergency managers and governor emphasizing these points.

COVID-19 Scams
Health centers should be aware of several scams circulating related to COVID-19. Learn more.
Section 1135 Waivers: Elements Necessary for FQHCs in Response to COVID-19
A host of states are currently pursuing Section 1135 waivers to respond to the COVID-19 public health emergency. Potential actions included in these waivers seek to address workforce, facilities/alternative site locations, telehealth and Medicaid/CHIP flexibility. NACHC has prepared the following document to provide more information on these efforts. Read it here.