Elevating Health Center Operations

  Elevating Health Center
Operations (EHCO)
June 12 – 13, 2019 | Portland, OR

Early bird registration ends May 29!

NACHC’s Elevating Health Center Operations training provides an opportunity for health center CEOs, COOs, other C-Suite/senior leaders, and operations managers to delve into the critical components that factor into the quadruple aim of quality healthcare, including:  enhancing the patient experience, improving population health, reducing costs, and improving the work life of all health center employees. These components include a deep dive into key elements of health center operations in addition to employee engagement, business intelligence employee engagement, business intelligence, and leadership development.
Learning Objectives:
By the end of this two-day training, the participants will be able to:
  • Describe the process and identify your health center’s readiness to become an Employer of Choice. Explain the attributes of becoming an Employer of Choice.
  • Define “leadership presence” and determine why it matters to employee retention. Build practical skills to develop leadership presence and discuss key skills that can create a more productive and nourishing work environment.
  • Describe the goals of advanced reporting and summarize methods for achieving accurate and timely reports.
  • Create dashboards to track performance for operational decision-making.
Delivery Method: Group Live
Program Level: Advanced
Prerequisites and or Pre Work:  A minimum five years working in the health care sector in an operations, management, or administrative role

Training Dates:
June 12 –13, 2019

Hotel Information

Crowne Plaza Portland, Downtown Convention Center
1441 NE 2nd Avenue
Portland, Oregon 97232
Telephone: (503) 233-2401
Hotel Group Rate: $159/night, single/double (plus taxes)

Guests may also call the hotel and reference: “NACHC”, the group name.
Cutoff Date: May 28, 2019 or until the block has sold out, whichever occurs first.
View the EHCO training brochure.


Amanda Laramie, Trainer & Coach, Coleman Associates, Denver,CO
Gary Campbell, MBA, SPHR, President, Impact2Lead, Lynchburg, VA
Kyle Vath, RN, BSN, Principal, Vath Consulting, Cincinnati, OH

Registration Information

Early bird (by May 29, 2019): $575
Regular (after May 29, 2019): $675
Last day to register online:  June 5, 2019
Registration fee includes continental breakfast, lunch, and snacks for morning and afternoon breaks.
Continuing Education Credits:
This training has been recommend for 16 CPE credits in the “Specialized Knowledge and Applications” Category.
The National Association of Community Health Centers (NACHC) provides continuing education credits through NASBA.  State boards of accountancy have final authority on the acceptance of individual courses of CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org. (Sponsor#108392)

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 18% non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.
For questions, comments, or complaints, contact at  trainings@nachc.org.