Save the date! Re-Imagining Care Webinar Series

Next Session: Ensuring Access to Coverage During a Pandemic and Beyond

Thursday, July 9 | 1:00 pm – 2:00 pm EDT

(*Save the date and time for other upcoming webinars: July 23 & August 6, 1:00 pm –  2:00 pm EDT!)

NACHC is closely monitoring the widespread and unprecedented affects of the COVID-19 crisis operational and revenue cycle management. We remain committed to serving health centers and are working to tailor our educational programs to meet these and other ongoing challenges.

Join NACHC as we move beyond “Flattening the COVID-19 Curve” to NACHC’s new webinar series, “Reimagining Care.” This series will focus on how Health Centers will continue to lead the primary health care industry through flexibility and innovation in a post-COVID world.

Webinar Overview

COVID-19 has fundamentally changed how health centers deliver care. Health centers have also changed the way they provide a diverse range of non-medical enabling services that address patient barriers to care and social determinant of health.

The next webinar in the “Reimagining Care series, Ensuring Access to Coverage During a Pandemic and Beyond, will focus on how centers are responding to massive disruptions in health insurance status and health care access caused by unemployment and COVID-related factors. Speakers from community health centers and primary care associations will highlight innovative models for ensuring that patients and communities maintain critical access to health insurance – whether through Medicaid, Medicare, CHIP, the Marketplace etc. – during a pandemic. Speakers will highlight virtual workflows, partnerships, and examples of additional enabling services that keep people connected to care. Time will be reserved for Q&A.

Session 3: Ensuring Access to Coverage During a Pandemic and Beyond
Thursday, July 9 |  1:00 pm –  2:00 pm EDT



Webinar Objectives

  1. Highlight innovative operational models for enrolling uninsured individuals into health insurance coverage.
  2. Describe examples of health center outreach and enabling services staff performing different responsibilities to support the health center’s mission.



  • Ted Henson, Director, Health Center Performance & Innovation, NACHC


  • Cassidy Hayes, Program Manager, Public Health Programs, Caring Health Center, Springfield, MA
  • Ashley Shoemaker, Outreach and Enrollment Coordinator, Family Health Centers, Louisville, KY
  • Tia Whitaker, Director, Statewide Navigator Program, Pennsylvania Association of Community Health Centers

 Archived Sessions

*A recording will be available soon.

Visit NACHC’s COVID -19 Resource Page for updates.

For more information, contact

This webinar is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit