Building the Capacity of Health Centers to Respond to COVID-19

COVID-19 Response LogoAs part of our efforts to support health centers’ response COVID-19 pandemic, NACHC is providing education, evidence-based research, and resources to build health centers’ capacity to more effectively respond to COVID-19 and future public health emergencies and better serve their patients. We are conducting this work in collaboration with the Centers for Disease Control and Prevention (CDC) and in coordination with the Health Resources and Services Administration (HRSA).

We will continuously update this page with the latest project developments and learnings. View NACHC’s main COVID-19 information hub.

Health Center Materials to Promote Vaccination

Posters: Download, print and hang in your health center (in standard printer size)
Customizable selfie signs: Encourage staff and providers who have gotten the vaccine to share their experience on their social media channels. Adobe Acrobat Reader 7.0 or later is required. The latest version of Adobe Reader is available for download.

Microplanning for COVID-19 Vaccine Delivery in Health Centers

Guide: Microplanning for COVID-19 Vaccine Delivery in Health Centers

This two-page guide shares “microplanning” steps for health centers to use for COVID-19 vaccination.

Go to guide.

PPT: View the PowerPoint presentation of these microplanning steps.

Ask Me Anything Series: Stay Sharp: Microplanning for Flu And COVID-19 Vaccines

Watch the videos of the December 4th, December 11th , December 18th , January 8th,  January 15th and January 22nd sessions.

COVID-19 Conversations

Watch the video of our conversation with Jean D. Pierre, LCSW, MBA/HA, Vice President and Chief Behavioral Officer at Community Health of South Florida (CHSF). Jean shares with us how CHSF is addressing current challenges facing staff and leadership during this second wave of the pandemic and winter holiday season, including emotional well-being.

Watch the video of our conversation with Kenneth H. Mayer, M.D., Medical Research Director, Fenway Health and Co-Director, The Fenway Institute, about learnings from his team’s experience recruiting ethnically diverse populations to participate in COVID-19 vaccine trials.

COVID-19 Response and Recovery E-Newsletter

This monthly e-newsletter keeps health centers and state primary care association (PCA) leadership and care teams consistently informed about CDC/NACHC’s COVID-19 pandemic response and recovery strategies, programs, resources, and shares the latest learnings from health centers’ COVID-19 response.
Subscribe to COVID-19 Response and Recovery in Action.




Past Issues:

View January issue
View December issue
View November issue
View October issue

WATCH: 3-Part National Strategy COVID-19 Response Learning Series

NACHC held a three-part National Strategy COVID-19 Response Webinar Series to help health centers continue to respond, recover, and reimagine patient care in the face of the COVID-19 pandemic. Each webinar explored different challenges and explore opportunities around: business continuity planning, data fundamentals, promising health center models, workflows, and lessons learned in response to COVID-19.

Watch Session 1: Leaning into the COVID-19 Pandemic (10/28/2020) — Watch and listen to the webinar recording.
Watch Session 2: Securing Your Path Forward (11/18/2020) — Watch and listen to the webinar recording.
Watch Session 3: Looking Over the Horizon (12/16/2020) — Watch and listen to the webinar recording.

Multi-State Quality Improvement Effort

This year-long project is designed to build an infrastructure for data aggregation and quality improvement. NACHC is collaborating with six regional and state primary care associations and health center-controlled network (HCCN) partners to support better utilization of existing data, systems, and data collection of their patient populations that will describe the health burden, disparities, and overall impact of COVID-19.

Data will be gathered, analyzed, and entered into the NACHC registry on COVID-19 for quality improvement, public health surveillance, and outcomes evaluation. Registry data will be used to inform local, state, and national COVID-19 response efforts.

Crisis Business Continuity Planning Tools and Resources

The COVID-19 pandemic has disrupted nearly every aspect of health centers’ infrastructure, clinical care, staff, and patients. Challenges include:

    • quickly creating new patient care procedures and processes
    • addressing staff’s mental, emotional, and physical stress, and
    • finding new revenue streams when traditional ones were temporarily on hold.

NACHC and its partner, Primary Care Development Corporation (PCDC), are developing a Crisis Business Continuity Planning curriculum and Action Guide with tools and customizable templates and lessons learned from the field. These business continuity planning products and resources will assist health center leadership teams that are developing or improving their plans for responding to COVID-19 and other business disruption crises.