Novel Coronavirus (COVID-19) Information and Resources for Community Health Centers


NACHC’s novel coronavirus (also known as COVID-19) resource page is a hub for information Community Health Centers can use to strengthen readiness efforts and educate their communities.

Updated 4.3.2020


Latest Updates:

New Federal Programs to Address Cashflow and Payroll Concerns
NACHC has prepared a document summarizing new federal programs to assist health centers, PCAs, and HCCNs address cashflow and payroll concerns created by the COVID-19 pandemic.  The document discusses Small Business Administration loans, emergency leave, paycheck protection loans, and pandemic unemployment insurance, as well as other programs that might be beneficial to health centers with over 500 employees.  This will be an evolving document, and will be updated with new information as it becomes available. The document is available here. Please contact with questions.
Summary of Key CHC Provisions Included in Stimulus #3
NACHC has created a summary of major health center priorities and other provisions of interest to Community Health Centers in the third stimulus bill. Read the summary.
COVID-19 Scams
Health centers should be aware of several scams circulating related to COVID-19. Learn more.
Health Center COVID-19 Networking Group

NACHC has launched a Community Health Center Networking Group via the online platform Noddlepod which:

  • consolidates the broad range of information on COVID-19 from many different sources (e.g., BPHC, CMS, NACHC, ECRI) in a single location where you can quickly find information on a specific topic
  • enables members to share information and questions quickly

To access this Noddlepod site, email

Section 1135 Waivers: Elements Necessary for FQHCs in Response to COVID-19
A host of states are currently pursuing Section 1135 waivers to respond to the COVID-19 public health emergency. Potential actions included in these waivers seek to address workforce, facilities/alternative site locations, telehealth and Medicaid/CHIP flexibility. NACHC has prepared the following document to provide more information on these efforts. Read it here.
CDC Update
At noon on Wednesday, April 1 the Centers for Disease Control and Prevention (CDC) reported 186,101 cases of COVID-19 from 50 states, and the District of Columbia, Puerto Rico, Guam, and the U.S. Virgin Islands. 1,110 of these cases are travel-related; 3,128 are believed to be person-to-person spread, and for the remaining 181,863 the source of exposure is still under investigation. Learn more.

Información de CDC sobre COVID-19 ahora disponible en español. COVID-19 materials are now available in Spanish.

NACHC has curated FAQs relevant to health centers. Responses may include links to additional resources or the best-gathered information from subject matter experts. Read them here.

HRSA’s FAQs include requirements and expectations for health centers, information on how to prepare for a surge in patient load, guidance for Primary Care Associations and more. The FAQs are available here.

The Centers for Medicare and Medicaid Services’ (CMS’) FAQs include information on diagnostic lab services, physician services, hospital services and more. Read them here. CMS also developed FAQs addressing concerns related to COVID-19 for people with HIV. The FAQs are available here.

The Center on Budget and Policy Priorities released FAQs to help people understand who is eligible to enroll in coverage, available here.


Date  Webinar  Registration Link/Recording Resources
Tuesday, April 7

2:00-3:00 PM ET

COVID-19 & FTCA (Office Hour) Register Here Submit burning questions in advance to NACHC Director of Clinical Trainings & Workforce Katja Laepke at
Thursday, April 2

1:00-2:00 PM ET

Leading in the Crisis: Flattening the COVID-19 Curve- Planning, Managing and Caring for the Workforce Now and in the Future A recording will be available soon. NHSC and Nurse Corps COVID-19 Flexibility FAQs


Thursday, March 26, 2020

1:00-2:00 PM ET

Leading in the Crisis: Flattening the COVID-19 Curve – The Science, Finances, Workforce, and New Models of Care Webinar Recording

Webinar Transcript

Interim Infection Prevention and Control Guidance for Dental Settings During the COVID-19 Response

Potential Impact of COVID-19 on Scenic Rivers Health Services

Louisiana Department of Health Flyer – COVID-19: 15 Days to Slow the Spread

Teche Action Clinic Flyer Announcing Telehealth/ Pharmacy Delivery Services

Thursday, March 19, 2020

2:00-3:00 PM ET

Telehealth and COVID-19 Toolkit Roll Out  Webinar Recording


Thursday, March 19, 2020

1:00-2:00 PM ET

Health Centers, Flattening the COVID-19 Curve: National Partner Update  

Webinar Recording



Friday, March 6, 2020 Prepare Not Panic: COVID-19 CDC Update and the Health Center Response Webinar Recording

Transcript (English)

Transcript (Spanish)

Practical Steps & Best Practices from Asian Health Services

Sample Patient Under Investigation (PUI) Incident Protocol for COVID-19
Sample Organizational Planning Checklist for COVID-19
Sample Provider Protocol for COVID-19

Novel Coronavirus (COVID-19) Resources

Learn more about COVID-19, including symptoms, prevention, and more by visiting the CDC website (English/ Spanish).

Emergency Management Resources

Provider Resources

Operations Resources

Regulatory Guidance 

Health Insurance Enrollement Resources

Health Center Board Resources

Please refer to the FAQs at the top of this page for FAQs related to health center boards.

Resources for Health Centers with Eldery Populations and PACE Programs

Community Resources