Novel Coronavirus (COVID-19) Information and Resources for Community Health Centers

NACHC’s novel coronavirus (also known as COVID-19) resource page is a hub for information Community Health Centers can use to strengthen readiness efforts and educate their communities.

NACHC has curated FAQs relevant to health centers. Responses may include links to additional resources or the best-gathered information from subject matter experts. Read them here.

COVID-19 Health Center Advocacy Toolkit

Other Resources Related to COVID-19
Centers for Disease Control and Prevention
Bureau of Primary Health Care
Health Center Resource Clearinghouse

View Extended Version

Updated 5.22.2020

Latest Updates:

Virtual Peer Learning Opportunity for PCAs/HCCNs: Medicaid in the Time of COVID-19

NACHC invites PCAs and HCCNs to participate in a three-part virtual peer learning opportunity on “Medicaid in the Time of COVID-19.” These virtual sessions are a year-end wrap-up to the 2019 Payment and Delivery Reform Summit. PCAs and HCCNs are encouraged to view the pre-recorded webinars (Sessions 1 and 2) prior to the live virtual sessions (Session 3) which are designed for smaller cohorts to engage in peer-to-peer learning, share promising practices and lessons learned, leverage resources, and receive tailored T/TA from NACHC and other experts.

Session 1 | COVID-19 Emergency Enhanced Medicaid FQHC Payment Options: Moderated by Roger Schwartz, Mary Cieslicki, and Edward T. Waters. View the pre-recorded webinar on the Medicaid: COVID-19 Toolkit and then complete a 3-question evaluation here.

Session 2 | COVID-19 and Beyond: Medicaid Delivery System Options for FQHCs: Moderated by Mary Cieslicki. View the pre-recorded webinar on the Medicaid: COVID-19 Toolkit and then complete a 3-question evaluation here.

Session 3 | Live Peer-to-Peer (P2P) Virtual Sessions for PCA/HCCN Cohorts: After viewing the above pre-recorded webinars, please find your state/territory below to access your regional cohort’s Live P2P Virtual Session on the date indicated. On each virtual session, NACHC staff and subject matter experts will facilitate a PCAs and HCCNs discussion on Medicaid-related Payment and Delivery Reform activities in the time of COVID-19.

East Region

Join the live P2P conversation here on May 27, 2020 at 1PM ET

Phone number: 1-866-469-3239

Access Code: 218 573 765

State/Territory: Connecticut, Delaware, District of Columbia, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, Vermont, Virginia, and West Virginia.

West Region

Join the live P2P conversation here on May 27, 2020 at 1PM PT / 4PM ET

Phone number: 1-866-469-3239

Access Code: 213 715 020

State/Territory: Alaska, American Samoa, Arizona, California, CNMI, Colorado, Guam, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, USVI, Utah, Washington, and Wyoming.

Central Region

Join the live P2P conversation here on May 28, 2020 at 2PM CT / 1PM ET

Phone number: 1-866-469-3239

Access Code: 216 150 234

State/Territory: Alabama, Arkansas, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Nebraska, North Dakota, Oklahoma, South Dakota, Tennessee, Texas, and Wisconsin.

Contact with any questions.

Telehealth Peer Learning Community
CSI Solutions and partners have launched a free telehealth peer learning community to enable rapid access to telehealth information and resources. It is intended to provide a forum for exchange of questions, resources and best practices. It is dominated by health centers, high-performing organizations and subject matter experts. Join here.
Re-opening Dental Practices during COVID-19: Legal Analysis
This memo, authored by FTLF in partnership with NACHC, provides considerations for health centers in determining the re-opening of dental services during the COVID-19 pandemic. Brief analysis of FTCA coverage, malpractice liability, CDC guidance and applicable OSHA rules are provided. It is available on the Health Center Resource Clearinghouse.
Telehealth Implementation Quick Guide
The Telehealth Implementation Quick Guide provides a short overview of reimbursement and legal considerations for telehealth during the pandemic, operational guides compiled from health centers for implementing telemedicine and telephonic visits, and sample workflows. It was produced by a cross-NACHC working group, national subject matter experts and field practitioners. It is available on the Health Center Resource Clearinghouse.
NACHC Joins Forces with Medicaid Provider Groups to Urge HHS for Immediate Financial Relief Amid COVID-19 Pandemic
NACHC has signed on to a letter with other Medicaid provider groups to urge Health and Human Services Secretary Alex Azar for immediate financial relief as they continue to deliver “high-quality care to a very needy population” while experiencing “immense financial strain.”
Updated! Research Infographic on Health Centers’ Response to COVID-19
NACHC’s updated infographic presents the most recent data from HRSA on health centers’ ongoing responses to COVID-19, including their experiences with testing, site closures, operations, PPE supply and much more. A state template will soon be available to download so health centers can present their states’ experience with COVID. Please contact Sarah Baizer at with any questions.
NACHC Noddlepod Introductory Video
NACHC has launched a Community Health Center Networking Group via the online platform Noddlepod which:

  • consolidates the broad range of information on COVID-19 from many different sources (e.g., BPHC, CMS, NACHC, ECRI) in a single location where you can quickly find information on a specific topic
  • enables members to share information and questions quickly

To access this Noddlepod site, email Need help navigating the platform? Check out the introductory video.

Community Health Centers in Rural Areas Will Receive Support to Help Combat COVID-19
Community Health Centers in rural areas will receive much needed federal funds as they battle COVID-19 hot spots. The U.S. Department of Health and Human Services (HHS) is processing payments from the Provider Relief Fund to hospitals and rural providers in support of the national response to COVID-19. The new payments are being distributed to health care facilities hard hit by the virus. A total of $10 billion will be divided among rural providers, including a modest amount for community health centers, which have suffered plummeting revenues because patients are avoiding routine primary care. At the same time, health centers have pivoted their operations, launched testing sites, and expanded telehealth to safely screen patients, particularly those confined to their homes. Read More.
Claims Reimbursement for Testing and Treatment of Uninsured
NACHC worked with  FTLF to produce a short background and analysis document for the field on the HHS Claims Reimbursement for Testing and Treatment to Health Care Providers and Facilities Serving the Uninsured Program. The analysis summarizes key terms and conditions of the Program as applicable for Health Centers. You can access it via the Health Center Resource Clearinghouse here.
COVID-19 Workforce Virtual Toolkit: Resources for Healthcare Decision-Makers Responding to COVID-19 Workforce Concerns
A new toolkit from ASPR TRACIE provides a curated set of resources and tools for decision-makers managing healthcare workforce challenges in response to the COVID-19 emergency. Access the toolkit here.
CDC Personal Protective Equipment (PPE) Burn Rate Calculator
The CDC has launched a new tool to help health care facilities plan and optimize the use of PPE for response to COVID-19. The PPE burn rate calculator is available online here.
Expanded Document on Financial Resources – Now Includes Summary of HHS Grant Funding
NACHC has updated and expanded its document outlining financial resources for health centers, PCAs, and HCCNs during the COVID-19 pandemic.  This expanded document now has a section on HHS grant funds, including 330 funds and the $100 billion fund.  Other sections address the Paycheck Protection Program, Emergency Paid Leave, Main Street Loans, Economic Injury Disaster Loans, FEMA assistance, unemployment, Federal tax credits and deferrals, and advanced Medicare payments.
FCC Accepting Applications to Support Telehealth
The FCC’s new $200 million program related to COVID-19 will allow eligible providers – including health centers – to apply for up to $1 million each “to purchase telecommunications, information services, and connected devices to provide connected care services in response to the coronavirus pandemic.” Applications can be filed through a dedicated application portal, which will be available begining Monday, April 13 at 12 pm ET on the COVID-19 Telehealth Program page at An explainer video will be posted on the FCC’s website on Monday. Questions regarding the application process should be directed to Learn more. 
Understanding the Supply Chain and Strategic National Stockpile
NACHC has brought together resources for health centers to better understand how the Strategic National Stockpile works and how understanding the supply chain to request resources from the federal government is essential. Additionally, NACHC sent a letter to the FEMA Administrator informing him of the role health centers are playing in their local responses and developed a template for PCAs to share with their own state emergency managers and governor emphasizing these points.

Letter to Small Business Administration about Prioritizing Paycheck Protection Program Loans to Health Centers
NACHC has written to the SBA Administrator regarding statutory language that requires the SBA to prioritize PPP applications received from health centers. The letter highlights the statutory expectation that priority be given to applicants that serve underserved communities, and/or are governed by individuals from disadvantaged backgrounds; it then demonstrates how health centers meet both these requirements.  The letter is written so that health centers can attach it to their PPP applications. The letter is available here.
COVID-19 Scams
Health centers should be aware of several scams circulating related to COVID-19. Learn more.
Section 1135 Waivers: Elements Necessary for FQHCs in Response to COVID-19
A host of states are currently pursuing Section 1135 waivers to respond to the COVID-19 public health emergency. Potential actions included in these waivers seek to address workforce, facilities/alternative site locations, telehealth and Medicaid/CHIP flexibility. NACHC has prepared the following document to provide more information on these efforts. Read it here.
CDC Update
At noon on Tuesday, April 21 the Centers for Disease Control and Prevention (CDC) reported 1,152,372 cases of COVID-19 from 50 states, and the District of Columbia, Puerto Rico, Guam, and the U.S. Virgin Islands. Learn more.

Información de CDC sobre COVID-19 ahora disponible en español. COVID-19 materials are now available in Spanish.