Novel Coronavirus (COVID-19) Resources for Community Health Centers

Learn more about COVID-19, including symptoms, prevention, and more by visiting the Centers for Disease Control and Prevention’s website (English/ Spanish).


HRSA’s FAQs include requirements and expectations for health centers, information on how to prepare for a surge in patient load, guidance for Primary Care Associations and more. The FAQs are available here.

The Centers for Medicare and Medicaid Services’ (CMS’) FAQs include information on diagnostic lab services, physician services, hospital services and more. Read them here. CMS also developed FAQs addressing concerns related to COVID-19 for people with HIV. The FAQs are available here.

The Center on Budget and Policy Priorities released FAQs to help people understand who is eligible to enroll in coverage, available here.

Emergency Management Resources

Provider Resources

  • Interim Guidelines for Antibody Testing. CDC developed interim guidelines for how health care providers, labs and public health staff should use antibody tests. The guidelines include information about the development of antibodies and immunity, types of antibody tests, strategies for optimizing testing outcomes, test limitations, and recommendations for use.
  • Sustaining the Well-Being of Healthcare Personnel During Coronavirus and Other Infectious Disease Outbreaks. This one-pager outlines the challenges of and strategies for maintaining provider well-being during the COVID-19 outbreak.
  • Sample Procedures for Health Center Drive-through Clinic (Also available in Spanish here.)
  • CDC Clinician Outreach and Communication Activity. Coronavirus Disease 2019 (COVID-19) updates.
  • Updated CDC Guidance for health care workers: Facemasks are an acceptable temporary alternative for most medical services until the demand for N95 respirators lessens. Learn more.
  • CDC Information for Health Care Professionals. This webpage offers interim guidance on evaluating and reporting persons under investigation (PUI), frequently asked questions, infection control, supplies and more.
  • CDC Resources for Health Care Facilities. Find resources on steps to prepare for coronavirus, interim guidance, and strategies to prevent the spread of COVID-19.
  • Strategies for Optimizing the Supply of N95 Respirators. Clarification of introductory language; Information added on Crisis/Alternative Strategies; Information added to expand upon strategies, including two new resources
  • The Value Transformation Framework: Taking a Systems Approach to Addressing COVID-19. The Value Transformation Framework, developed by NACHC’s Quality Center, is a conceptual model to guide systems change by translating research and promising practices into manageable steps health centers can apply to improve care and outcomes.  The Quality Center presented the following information during the Elevate learning forum, a cohort of 42 PCAs/HCCNs and over 220 health centers, on 03/10/2020.  The presentation overlaid the Value Transformation Framework on current CDC guidelines to provide health centers with a systems approach to addressing COVID-19. Access it here.

Operations Resources

Regulatory Guidance 

Health Insurance Enrollment Resources

Health Center Board Resources

Please refer to NACHC’s COVID-19 FAQs for additional information for health center boards.

Resources for Health Centers with Eldery Populations and PACE Programs

Community Resources