The team-based care model is not new to health centers and is now the foundation for all successful practice transformation. During this session, participants will learn how to staff and manage the care team in order to both construct and sustain a culture of excellence and high-performance. You will learn strategies and best practices to reduce burnout, improve the patient and staff experience, and identify Key Performance Indicators (KPI) to benchmark and track operational success. Participants will learn the role of leadership, and management, in aligning the team-based model across departments. The session will be interactive with hands-on activities to enrich the learning experience.

Learning Objectives:

By the end of this training, participants will be able to:

• Evaluate current workflows to reduce care team burnout.
• Recommend a care team model to exceed operational and clinical goals.
• Validate performance improvement through the application of Key Performance Indicators.
• Implement a LEAN model to improve operational efficiency.
• Apply provide practice transformation strategies and approaches within the organization.

Presenters:
Melissa Stratman, Chief Executive Officer, Coleman Associates
Amanda Laramie, Process Redesigner, Coach and Training, Coleman Associates
Tracy Casto, Director of Nursing, Johnson Health Center
April Lewis, Director, Health Center Operations and Human Resources Training, NACHC

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The training will focus on the purpose of the Medicare FQHC cost report in the environment of the Medicare FQHC Prospective Payment System (PPS). Session participants will walk through the Medicare FQHC cost report (Form CMS-224-14) to gain an understanding of the overarching changes from the previous version of the Medicare FQHC cost report (Form CMS-222-92). This session will also focus on the expanded reporting of FQHC identification, statistical and other data via Worksheet Series “S”. Organization information is being collected for a variety of purposes, including assisting CMS in the future development of a FQHC market basket index. Then the training will highlight the importance of reclassifying and adjusting costs on the Medicare FQHC cost report in accordance with Medicare cost reporting principles documented in the Medicare Reasonable Cost Principles (42 CFR Part 413) and the Provider Reimbursement Manual (CMS Publication 15-1) .

Learning Objectives:

• Recognize the new Medicare FQHC cost report in the environment of the Medicare FQHC PPS
• Explain the flow of worksheets in the new Medicare cost report
• Distinguish between the current and previous versions of the Medicare FQHC cost report

Presenter(s):

Jeffrey Allen, CPA, Partner, BKD, LLP
Gervean Williams, Director, Finance Training and Technical Assistance, NACHC

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NACHC’s FOM/IT con­fer­ence is a gath­er­ing of over 700 health cen­ter senior lead­ers, man­agers, and staff CEOs, CFOs, COOs, CIOs and finance, oper­a­tions and IT staff from across the coun­try. The conference provides an opportunity for participants to inter­act with their col­leagues, indus­try experts and pow­er­ful speak­ers to share proven tech­niques and tools and dis­cover inno­v­a­tive strate­gies nec­es­sary to trans­form their orga­ni­za­tions.

Conference Vision Statement
NACHC’s Finance, Operations Management, and Information Technology (FOM/IT) Conference will inspire innovation in leaders who seek cutting-edge solutions for the complex financial and operational challenges unique to Community Health Centers. The 2019 FOM/IT will demonstrate how a health center transforms through the application of data and information targeted to the diverse populations they serve.

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