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Preparing for HRSA’s Operational Site Visit and Beyond A 3-Part Webinar Series
NACHC Members: Save 50% on three-part webinar series designed to help health centers prepare for the Operational Site Visit and move toward a state of continuous compliance.

Creating and Maintaining a Culture of Continuous Compliance: Preparing for HRSA’s Operational Site Visit and Beyond
A 3-Part Webinar Series

July 12, 13, and 14, 2022 | 1:00 pm – 2:30 pm ET
Register for both webinars here.



NACHC announces its annual webinar series for health center leaders and staff preparing for HRSA’s Operational Site Visit (OSV) and building or maintaining  continuous compliance.

This unique 3-part webinar series features the perspective of three independent OSV reviewers with years of experience conducting HRSA OSVs, including virtual OSVs during the COVID-19 pandemic. Each faculty member – a current fiscal, governance, and clinical reviewer – will provide practical tips and promising practices for ensuring not just a successful OSV but for achieving and maintaining a state of continuous compliance.

This webinar series will provide:

  • A practical overview of the Health Center Program requirements, HRSA’s Health Center Program Compliance Manual, and HRSA’s Site Visit Protocol (updated in May 2021)
  • Tips for navigating the Virtual OSV process;
  • Potential pain points and common areas of conditions/findings;
  • Strategies for preparing your board and health center and steps that your health center can take to ensure continuous compliance
  • Insights and tips from a reviewer’s perspective

Learning Objectives

As a result of this webinar, participants will be able to:

  1. Describe HRSA’s process and tools for assessing compliance with the Health Center Program Requirements.
  2. Identify at least three pain points and/or areas of conditions found through the OSV.
  3. Implement a specific strategy or process for ensuring continuous compliance.


This webinar series is aimed at health center operational staff involved with preparing for the OSV. This includes compliance officers, practice/site administrators, CEOs, CFOs, COOs, CMOs, board members, and other staff involved with OSV preparation.

FQHC Look-Alikes and organizations seeking FQHC Look-Alike status who are interested in learning about the Health Center Program Requirements are also encouraged to attend.

Webinars in this Series

  • Webinar #1: Overview of HRSA’s Compliance Program + Governance Program Requirements:
    • Date: Tuesday, July 12, 2022 |  1:00 – 2:30 PM ET
    • Faculty: Jennifer Genua-McDaniel, BA(Hons), CHCEF, Founder & CEO, Genua Consulting, LLC
    • Moderator: Ted Henson, MS, NACHC, Director, Health Center Growth and Development
  • Webinar #2: Overview of Fiscal Program Requirements
    • Date: Wednesday, July 13, 2022 | 1:00 – 2:30 PM ET
    • Faculty: Renee Filson, Principal, Fiscal Solutions
    • Moderator: Ted Henson, MS, NACHC, Director, Health Center Growth and Development
  • Webinar #3: Overview of Clinical Program Requirements + Best Practices for Continuous Compliance
    • Date: July 14, 2022  | 1:00 – 2:30 PMET
    • Faculty: Kyle Vath, BSN, MHA, CEO & Co-Founder, RegLantern
    • Moderator: Ted Henson, MS, NACHC, Director, Health Center Growth and Development

Webinar recording and presentation materials will be available to all registrants.


NACHC Member rate: $450, a 50% savings! (Value in Membership!)

NACHC Non-Member rate: $900

Link to register: https://iweb.nachc.com/Conference/RegistrationProcessOverview.aspx?Id=1079

Note: Sessions are not available for individual purchase. This offering is a three-part package.

Background on HRSA’s Health Center Compliance Program

The Health Resources and Services Administration’s (HRSA) first released the Health Center Program Compliance Manual in August 2017 with subsequent updates and revisions. The Compliance Manual outlines the Health Center Program Requirements. The Health Center Compliance Manual is updated by HRSA as appropriate and serves as the foundational “requirements” guidance for health centers.

HRSA assesses compliance with these program requirements through the Operational Site Visit (OSV). HRSA conducts OSVs with all health centers at least once every three years –330 funded and Look-Alikes – to assess compliance. In December 2017, HRSA released its’ first Site Visit Protocol (SVP) aligned with the Compliance Manual.


Renee Filson is currently serving as Chief Financial Officer of a health center in Hawaii.  Renee is the Principal of Fiscal Solutions, LLC with over 20 years’ experience in health care. Renee is contracted with Management Strategists Consulting Group, where she has been performing Operational Site Visits and providing Compliance Manual technical assistance to FQHCs and LALs for the past nine years. Early in her career, she was a Chief Financial Officer of a FQHC in her hometown of Erie, PA which filed for bankruptcy 5 months prior to Renee joining their team.  During her time as CFO, Renee also oversaw operations, human resources, the healthcare for the homeless program, the Ryan White Part C program and their 340B program.

Jennifer Genua-McDaniel is the founder and CEO of Genua Consulting, LLC. In this capacity, she works closely with the Bureau of Primary Health Care (BPHC) as a reviewer for operational site visits and provides training and technical assistance to community health centers, Look-Alikes and Primary Care Associations (PCAs). She also provides private consulting to all models of community health centers; and works closely with governing boards. Jennifer’s 16 years of experience with Community Health Centers; 8 of those in a CEO capacity, allows her to provide expertise in operations and governance.

Kyle Vath, BSN, MHA is the CEO and co-founder of RegLantern, a company that provides tools and services to health centers that help them move toward continual compliance. Kyle has served in a wide range of healthcare settings including serving as the Director of Operations for Social Ministries for a large health system, Provider Relations for a health system-owned payer, the Clinical Quality Director and then Director of Operations for a Federally-Qualified Health Center, long-term care (as a nursing manager, director of nursing, and licensed nursing home administrator), in acute care (as a critical care nurse), and in Tanzania, East Africa as a hospital administrator of a rural mission hospital. Kyle is an independent contractor providing HRSA Site Surveys for FQHCs around the United States. Kyle speaks around the country on various topics including Mission-Minded Care, Value-Based Payment, Population Health Management, Patient-Centered Medical Home models of care, and HRSA Program Requirements. Kyle is a Cincinnati, Ohio-native and received his Bachelor of Science in Nursing degree from Harding University in Searcy, Arkansas and his Master of Health Administration degree from Ohio University.

For more information, contact trainings@nachc.org.