Request for Proposals: Research and Development of Tools and/or Publications on Enabling Services Core Competencies
NACHC is seeking qualified organizations and/or individuals to conduct research, focus groups and/or interviews and utilize data to develop 1-3 engaging and informative publications or tools on effective health center and/or Primary Care Association practices demonstrating the value of investing in core competency management for enabling services providers at community health centers. Publications can include case studies, issue briefs, action guides, self-assessment tools, etc. For the purposes of this project, enabling services staff refer to the definition provided by HRSA/Bureau of Primary Health Care (BPHC) in the Uniform Data System (UDS) Manual.1 This definition of the enabling services work force includes case managers, community health workers, enrollment eligibility assisters, interpretation staff, outreach staff, patient/community education specialists, and transportation staff.
Deliverable 1: Identify a health center or Primary Care Association that has developed core competencies for one – or multiple – categories of enabling services providers. Conduct interviews with leadership and key staff from the organization on how core competencies were developed. Collect other supporting data and information on how core competencies are assessed and how the work force is trained and evaluated based upon these core competencies.
Deliverable 2: Develop at least one (1) publication outline based on the findings from Deliverable 1. Publications can include case studies, issue briefs, action guides, self-assessment tools, etc. Vendor will work with NACHC staff to identify a publication type that conveys the findings from Deliverable 1 to a health center staff audience.
Deliverable 3: Create and finalize a publication based upon the outline agreed upon in Deliverable 2.
The vendor will participate in regularly occurring, project status conference calls with NACHC project lead, with email updates as needed. Applicants are encouraged to submit proposals with actual suggestions or recommendations of model health centers based on the vendor’s experience in this space.
Deliverable 1: Interviews/focus groups completed by April 29, 2019
Deliverable 2: Draft publication outline submitted by May 10, 2019
Deliverable 3: Initial draft submitted by May 31, 2019; Final draft based on NACHC revisions submitted by June 21, 2019
Time period for services is April 15, 2019 through June 30, 2019.
How to Apply
Proposals must be submitted via NACHC’s application portal no later than April 3, 2019. Proposals must be complete in order to be considered. Incomplete proposals will not be considered.
The system will notify you upon your successful submission into the portal. If NACHC selects your proposal, you will be notified no later than April 5, 2019.
Note: Vendors submitting responses to this RFP that have not completed NACHC’s Request for Information (RFI) must provide all information below. *Vendors who submitted a qualifying response to NACHC’s RFI may choose to upload only the items marked with an asterisk.
For all items without the asterisk, qualified vendors may upload updated versions of these items or choose to have NACHC use the vendor’s previously submitted documents from the last accepted qualifying RFI submission.
Proposals must contain:
- Point of Contact Information/Organization Information
- Name/Description of Organization: specifically state if you are an independent consultant, a corporation applicant or part of a joint proposal with other independent consultants.
- Curriculum Vitae (CV) or Resume for principal facilitator/expert (limit 4 pages per principal/expert)
- Capability statement (limit 2 pages) that demonstrates you/your organization’s ability to complete the deliverables as outlined in the “RFP Services Desired Section.”
- *Project Proposal (limit 3 pages) that briefly describes the potential model of enabling services core competencies that you plan to identify; the proposed document type you plan to create (i.e. a case study, an action guide, an issue brief, a self-assessment tool, etc.) that could serve as a guide for other health centers interested in investing in career development for enabling services staff. Please identify which category of enabling services workforce your publication plans to highlight. Enabling services staff as defined by the Bureau of Primary Health Care’s (BPHC) Uniform Data System (UDS) includes case managers, community health workers, enrollment eligibility assisters, interpretation staff, outreach staff, patient/community education specialists, and transportation staff.
- *Sample publication(s)/writing samples (limit 40 pages) developed and delivered by applicant that demonstrates knowledge of the Health Center Program and/or enabling services.
- Rate sheet for daily and hourly fees. Note: No travel costs need to be submitted for this submission, as bid submission is acceptance of NACHC travel and reimbursement policy.
- Signed statement attesting to the accuracy of this proposal, the accuracy of your organizational capacity statement, and you/your organization’s ability to serve in the required roles in the required time frame in close coordination with lead NACHC staff.