NACHC Webinar in Partnership with CMS

Enrolling Communities Into Coverage During the Special Enrollment Period
March 11, 2021 | 3:00 – 4:00 PM ET

The National Association of Community Health Centers (NACHC) is partnering with the Centers for Medicare & Medicaid Services’ (CMS) Center for Consumer Information and Insurance Oversight (CCIIO) to host a national webinar for community health centers on the Special Enrollment Period (SEP) announced by the Biden Administration.

Leaders from the Center for Consumer Information and Insurance Oversight (CCIIO) will highlight the details of CMS’s consumer-facing education campaign to enroll into coverage. The SEP for states utilizing goes from Monday, February 15, through Saturday, May 15. At least 13 States plus the District of Columbia, which operate their own Marketplace platforms, have decided to offer a similar opportunity. CMS/CCIIO will provide participants with critical information and outreach and education resources related to the SEP, and highlight the availability of a new tool for Navigators and CACs to use when trying to resolve complex consumer enrollment issues.

In addition to CMS, this webinar will provide a “boots-on-the-ground” perspective of a health center that is rapidly responding to the charge of enrolling the uninsured into coverage in response to the SEP. Health centers continue to play a critical role in providing outreach and enrollment assistance with respects to health insurance coverage.


The objectives of this webinar are to:

  • Provide health center leaders – in particular, outreach and enrollment (O&E) staff – with specific details of the Biden Administration’s Special Enrollment Period;
  • Describe CMS’s consumer-facing education campaign, tools, and resources for assisters to enroll consumers into coverage; and
  • Highlight promising practices of a health center providing O&E during COVID and the SEP.


  • Leslie Wagstaffe, Director, Consumer Support Group (CSG), Center for Consumer Information and Insurance Oversight (CCIIO), Centers for Medicare and Medicaid Services (CMS)
  • Sarah Barber, Director, Division of Consumer Advocacy and Assister Support (DCAAS), CCIIO, CMS
  • Gian Johnson, Director, Division of Assister Programs (DAP), CCIIO, CMS
  • Ana Maria Garza Cortez, Vice President & Chief Development Officer, CentroMed
  • Joe Ibarra, CAC Manager, CentroMed


·Ted Henson, Director, Health Center Growth and Development, NACHC

Registration Information

Registration is FREE!

Sign up here.

For more information, contact Ted Henson at