2021 Cultivating Health Center Operations (CHCO)
April 13–14 | All-Virtual
12:00 pm – 5:00 pm EST

Registration deadline: April 6, 2021

NACHC is closely monitoring the widespread and unprecedented effects of the COVID-19 crisis on health center operations.
We remain committed to serving health centers and are working to tailor our educational programs to meet these and other ongoing challenges.

Cultivating Health Center Operations is an intermediate to advanced level training for health center operations leaders and managers. You will learn techniques to align the right people, processes, and places to support operational efficiencies and responses to an ever-changing environment.

Learning Objectives

Participants of this two, half-day training will be able to:

  • Incorporate empanelment strategies to improve the overall quality goals through effective provider/patient engagement.
  • Improve health center alignment through proper people, place, process and utilization of facility space.
  • Understand newly updated UDS reporting guidelines.
  • Create dashboards to accurate reflect operations to center leadership and the community in a public-facing way.


Aleksandr Kladnitsky, Director of Data, Analytics and Security, Wisconsin Primary Care Association
Cassie Lindholm, Deputy Director, Network Relations, NACHC
Curtis Degenfelder, Principal, Curt Degenfelder Consulting, Inc
Lieah Wilder, Performance Improvement Program Manager, Wisconsin Primary Care Association
Melissa Stratman, Chief Executive Officer, Coleman Associates
Parker Garman, Health Information and Quality Specialist, Wisconsin Primary Care Association
Shannon Nielson, MHA, PCMH-CCE, Principal Owner and Consultant, CURIS Consulting

Pricing Information

Registration Fee: $750 

Last day to register online: April 6 , 2021



View the CHCO training brochure.

For more information, contact Brandon L. Jones or Phillip Stringfield at trainings@nachc.org.

This project was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $7,287,500 with individually noted percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.