2021 Elevating Health Center Operations (EHCO)
June 15–16 | All-Virtual
12:00 pm – 5:00 pm EDT

Early bird registration deadline: June 1, 2021

NACHC is closely monitoring the widespread and unprecedented effects of the COVID-19 crisis on health center operations.
We remain committed to serving health centers and are working to tailor our educational programs to meet these and other ongoing challenges.

Elevating Health Center Operations (EHCO) is NACHC’s only virtual training to provide critical components of operations success. Health center C-Suite/Senior leaders who attend EHCO can discover the keys to the quadruple aim of enhanced patient experience, improved population health, reduced costs and improved work life of all health center employees.

Here’s what last year’s participants had to say:

  • It’s a new way to approach training for me but I think it was very good.
  • Very well organized and easy to follow.
  • In terms of response to questions, it was outstanding! You guys were able to answer all of my questions. When participating in training in-person, that is not usually the case, so the virtual experience for me was really good.

Learning Objectives

Participants of this two, half-day training will be able to:

  • Develop or refine current emergency management and response plans to focus on vaccine administration and cybersecurity mitigation measures.
  • Utilize tools to retool behavioral health leadership strategies to address the increase in mental health diagnoses.
  • Incorporate human resources tools for leading teams through a changing time.
  • Learn how to manage and mitigate risks to staff and patients during COVID.

Past Faculty

Curt Degenfelder, Principal, Curt Degenfelder Consulting, Inc.
Jen Genua, CEO, Genua Consulting, LLC
Michael B. Glomb, Feldesman Tucker Leifer Fidell LLP
Shannon Nielson, MHA, PCMH-CCE, Principal Owner & Consultant, CURIS Consulting
Melissa Stratman, CEO, Coleman Associates

Pricing Information

  • Early Bird Registration Fee: $575 if registration received by June 1, 2021
  • Regular Registration Fee: $675 if registration received after June 1, 2021

Last day to register online: June 8, 2021



For more information, contact Brandon L. Jones or Phillip Stringfield at trainings@nachc.org.

This project was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $7,287,500 with individually noted percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.