2018 Financial, Operations Management / IT (FOM/IT) Conference

Planet Hollywood, Las Vegas, Nevada
October 16-17, 2018

2018 Conference Program

NACHC’s FOM/IT con­fer­ence is a gath­er­ing of over 700 health cen­ter senior lead­ers, man­agers, and staff CEOs, CFOs, COOs, CIOs and finance, oper­a­tions and IT staff from across the coun­try. The conference provides an opportunity for participants to inter­act with their col­leagues, indus­try experts and pow­er­ful speak­ers to share proven tech­niques and tools and dis­cover inno­v­a­tive strate­gies nec­es­sary to trans­form their orga­ni­za­tions.

The 2018 FOM/IT is available virtually! Listen to sessions, see the presentations, participate in live polling questions, and submit questions to speakers all from the comfort from your own computer. Enjoy the NACHC conference experience from your home or office. Click here for more information.

Conference Details

The conference will feature 30 education sessions across three tracks: Finance, Operations, and Health Information Technology (HIT). Education sessions will cover core concepts and topics relevant to health center leaders from cost of care to 340B. FOM/IT will also feature timely sessions on Emergency Preparedness/Continuity Planning and innovative sessions on cutting edge topics such as Artificial Intelligence and Machine Learning. See below for a list of sessions by track.

Conference At-A-Glance.

Tuesday, October 16 General Session: Transformative Leadership in Healthcare

Keynote Speaker:

Anton J. Gunn, MSW, CDM, CSP Health Care Reform Expert and Leadership Consultant

Anton Gunn is a nationally recognized leadership consultant and health care reform expert who works with individuals and organizations to deliver better service, better value, and better outcomes for their employees and customers. He is the founder of the 937 Strategy Group, LLC, a leadership coaching and management consulting practice that provides training and development services to help organizations achieve results. From the frontline staff to the executive team, Gunn has been an advisor, coach, or consultant to some of the biggest brands in America.

Wednesday, October 17 General Session: Elevating Community Health Through Secure, Patient-Centered Data: Innovations and Insight from Federal Leaders

Keynote Speaker:

Donald Rucker, MD, National Coordinator, Health Information Technology, U.S. Department of Health and Human Services

As the National Coordinator for Health Information Technology at the U.S. Department of Health and Human Services (HHS), Dr. Rucker leads in the formulation of the federal health IT strategy and coordinates federal health IT policies, standards, programs, and investments. He began his informatics career at Datamedic Corporation, where he co-developed the world’s first Microsoft Windows-based electronic medical record. He then spent over a decade serving as Chief Medical Officer at Siemens Healthcare USA, and has extensive policy experience representing health care innovations before Congress, MedPAC, and HHS.

Featured Speakers:

Suma Nair, PhD, MS, RD, Director, Office of Quality Improvement, Bureau of Primary Health Care, Health Resources and Services Administration, U.S. Department of Health and Human Services

Dr. Nair is the Director of the Office of Quality Improvement in the Health Resources and Services Administration’s Bureau of Primary Health Care (BPHC). The BPHC administers the Health Center Program that supports nearly 1,400 health centers operating more than 10,000 service delivery sites, including community health centers, migrant health centers, health care for the homeless centers, and public housing primary care centers. This national network of health centers has created one of the largest safety-net systems of primary and preventive care in the country providing comprehensive, culturally competent, quality health care to more than 25 million people. Prior to joining BPHC, Dr. Nair worked on program
evaluation and performance improvement programs impacting more than 80 different grant programs across HRSA.

Matthew Quinn, Senior Advisor, Health Technology, Health Resources and Services Administration, U.S. Department of Health and Human Services

Matt Quinn serves as Senior Advisor, Health Technology, at the Health Resources and Services Administration (HRSA). He was previously the East Coast Managing Director for Intel’s Healthcare and Life Sciences business and Director of Healthcare Initiatives for the Federal Communications Commission (FCC). Quinn has also served as program management lead for the National Resource Center for Health IT, lead staff for the National Committee on Vital and Health Statistics (NCVHS), and as co-chair of the Assistive Technology Subcommittee of the Interagency Committee for Disability Research (ICDR).

Preconference Activities, October 14-15, 2018

Health Center Program Site Visit Protocol Training: How to Survive – and Thrive – During Your Operational Site Visit

NACHC is proud to announce a full-day training designed to provide health center leaders with practical strategies and best practices for preparing for a HRSA Health Center Program Operational Site Visit (OSV). This training provides access to three OSV reviewers who have conducted multiple OSVs using HRSA’s Site Visit Protocol in 2018.  In addition, the training will feature Jacqueline Leifer, a nationally recognized legal expert, and health center leaders who have recently experienced an OSV. Click here for more information and to register.

2018 Chief Financial Officer Institute (CFOI), Sunday, October 14, 2018 – Monday, October 15, 2018

The NACHC CFO Institute (CFOI) is designed for new health center chief financial officers (CFOs). This six-month program can ensure you have the training, resources, and support you need to successfully lead your health center in an ever-changing healthcare environment.  The CFOI curriculum is designed to provide interactive and action-oriented learning experiences that meet the training needs of today’s CFOs. Click here for more information.

NACHC Electronic Health Record (HER) User Groups, October 15, 2018

The following 60-minute user group meetings will be offered for FREE at this year’s FOM/IT

  • NACHC Greenway Intergy
  • NACHC Greenway SuccessEHS
  • NACHC NextGen
  • NACHC GE Centricity
  • NACHC eClinicalWorks​
  • NACHC AthenaHealth

Finance Track

  • Understanding Your Cost of Care
  • Leveraging Data Tools for Value-Based Contracts
  • New Accounting Standards
  • Creating a Comprehensive Denial Management Program
  • Financial Management Reviews: Policy Considerations
  • Keeping Our Key Assets through Provider Retention
  • Step-by-Step Strategic Growth Analysis
  • Avoiding OIG Investigation and Pitfalls Around Coding and Billing
  • Intersection of Finance, Fundraising and Operations: Generating New Revenues Through Practice Transformation”
  • Rowing in the Same Direction for Successful Financial Performance

Operations Track

  • Operational Continuity Before, During, and After a Disaster
  • Marketing Strategy for Community Health Center
  • Maximizing Opportunities and Minimizing Challenges when Integrating a Newly Acquired Practice into Your Health Center
  • The Journey to Improved Patient Access
  • Fostering a Culture of Performance Improvement Through Payer-Provider Collaboration
  • Getting 340B Pharmacy Right!
  • Building Strategic and Operational Agility Through Scenario Modeling and Market Assessment Tools
  • The Operational Site Visit: Leveraging HRSA’s New Site Visit Protocol to Improve Health Center Performance
  • Decreased No Shows, Improved Productivity, and Dramatically Reduced Cycle Times – A Case Study

HIT Track

  • Cyber National Neighborhood Watch: Strategies to Help Your Health Care Organization and Others Minimize Risks and Costs
  • OpenNotes: A Key to Patient Engagement
  • Using Data Analytics to Reduce Potentially Avoidable ED Utilization
  • Interoperability: The GPB to Better Patient Care
  • Enabling Services: A Technologically Integrated Approach
  • Artificial Intelligence in Community Health Center Operations
  • HIT Listening Session: What Could a National CHC Strategy Do For Us?
  • Start Where You Are: Data Visualization for Mere Mortals
  • Community Health IPAs Successful Implementation of a Population Health Management Platform to Optimize Value-Based Care
  • The Changing Roles of Data and Data Quality for Community Health Centers

2018 Leader Sponsors


2018 Conference Sponsors


NACHC is a nonpartisan and noncommercial organization. Conference speaker presentations may not necessarily reflect the views of NACHC and the presence of vendors, exhibitors and sponsors does not constitute endorsement of their respective products or services.