2021 Primary Care Association (PCA) & Health Center Controlled Network (HCCN)
Virtual Conference | November 15-17, 2021


Dear Members of the NACHC Community,

Once again, NACHC shares the difficult position that many organizations face as they consider live or in person conferences in the midst of the pandemic. Chair Mike Holmes and I have consulted regarding the current situation in Florida, and the comparative costs of the in person, hybrid, and virtual platforms. Based on all the factors considered, the decision has been made to shift to an entirely virtual conference. An FAQ page regarding the conference changes will be posted shortly on this website. We regret that this change is necessary and look forward to a time when we can once again gather in person as a PCA/HCCN cohort.


Tom Van Coverden

Join us for NACHC’s PCA and HCCN Con­fer­ence, the only con­fer­ence of its kind, specif­i­cally tar­get­ing both state PCAs and HCCNs. With 200–225 atten­dees from across the country, this conference is an opportunity for PCAs and HCCNs to identify and address issues critical to the preservation, strengthening, and growth of health centers. PCAs and HCCNs are crucial organizations that support and advance policy goals and operational excellence for nearly 1400 community health centers serving more than 28 million individuals nationally.


See the complete PCA & HCCN Conference Agenda.
Early Bird Conference Registration Permanently Extended!


Opening Keynote

Shantanu Nundy, MD, MBA Chief Medical Officer Accolade

Shantanu Nundy, MD, MBA, is a primary care physician, technologist, and business leader who serves as Chief Medical Officer for Accolade, which delivers personalized navigation and population health services to companies that cover over 2 million working Americans. In addition, he practices primary care in the greater Washington, DC, area.

Dr. Nundy was a senior health specialist at the World Bank Group in its Health, Nutrition, and Population Global Practice, where he advised developing countries across Africa, Asia, and South America on health system innovation and technology. Previously, he was Director of the Human Diagnosis Project, a healthcare AI startup, which he successfully built into the world’s largest open medical project spanning 80 countries. He is also co-inventor of SMS-DMCare, an automated text messaging software for individuals with diabetes, one of the first mobile health interventions to be adopted by the World Health Organization.

Dr. Nundy is the author of “Care After COVID: What the Pandemic Revealed is Broken in Healthcare and How to Reinvent it.” Attendees can purchase the book at a 30% discount using the code CARE30. The discount code is valid until December 31, 2021. Use this link to purchase the book.




Closing Keynote

Kedren Crosby, MPS, President, Work Wisdom, LLC

Kedren holds a Master’s degree in Policy Science from The University of Maryland Baltimore County, graduate-level certificates in Nonprofit Studies from The Johns Hopkins University in Baltimore, Conflict Resolution at Notre Dame, and has completed graduate coursework in Organizational Behavior at Harvard University. Kedren is also a certified practitioner of Emotional Intelligence and formerly served as adjunct graduate school faculty at Elizabethtown College. Kedren has written and presented extensively on burnout, work-life integration, authentic leadership, organizational culture, organizational conflict management, and communication best practices. Professionally, her 25 years of experience in all three sectors (for-profit, non-profit, government) fuel both her empathy and her ability to see quickly into your specific scenario. Her practice is rooted in authenticity, appreciative inquiry, emotional intelligence, positive organizational behavior, and positive psychology.

Special Event

Meet & Greet with the Ad Council:
Learn About Their New Rural COVID-19 Vaccine Education Initiative
November 16: 6:00-6:45pm ET
Register here.

Join us for a special event to learn about the Ad Council’s new video campaign featuring stories of rural Americans from across the country and their decision-making journey to get vaccinated. Get tips on how PCAs, HCCNs and Community Health Centers can use these materials.You’ll hear from the Ad Council regarding what the research shows about building vaccine confidence. The Ad Council is a national advertising organization that produces high-quality public service announcements (PSAs) on behalf of nonprofit organizations and federal agencies. It has operated for more than 70 years and is known for campaigns such as the Smokey the Bear ”Only You Can Prevent Forest Fires” and “Friends Don’t Let Friends Drive Drunk”. This session is for all staff of PCAs, HCCNs, and NTTAPs. Participants do not have to be registered for the conference.

The Ad Council’s rural vaccine campaign includes:

  • Videos – This series of videos, spanning the diversity of rural America, highlight the vaccine and COVID-19 stories of seven families navigating their vaccine decision process.
  • New rural toolkit – Contains message guidance and tips for how to approach conversations with empathy and without judgment. Also has videos and social media graphics.
  • Print — We’re distributing two rural-focused MAT releases – prepackaged newspaper content for smaller local papers.
  • Radio — New live announcer copy and seasonally focused downloads for stations in English and Spanish. 

Registration for this session is free and separate from the conference. NACHC will email the zoom meeting link and details to the registrants prior to the session. 

Thank you to our 2021 Leader and Conference Sponsors!


Leader Sponsors


Conference Sponsors








For more infor­ma­tion about the con­fer­ence, please con­tact Jennifer Nolty at 301–347-0400.

NACHC is a nonpartisan and noncommercial organization. Conference speaker presentations may not necessarily reflect the views of NACHC and the presence of vendors, exhibitors and sponsors does not constitute endorsement of their respective products or services.