This virtual outreach and enrollment workflow lists the overall steps involved with the process. Enrollment occurs year-round as a result of Open Enrollment and Special Enrollment Periods. This tool serves as a guide for enrollment assisters and is a “living” document that can be amended based on individual needs. The circles flow in rotation with the exception of Outreach & In-Reach which is year-round.
IISOperations
This Health Center Innovations Database is meant to help facilitate networking across health centers and to disseminate detailed information of effective models that health centers can use to replicate promising practices in their own settings. It also highlights the contributions health centers are making to delivery system improvement.
Health Center Innovations Database
Questions? Contact us at trainings@nachc.org.
Important NACHC Library Content Note: This technical assistance resource was developed prior to the August 2017 release of the Health Center Compliance Manual by the Health Resources and Services Administration’s (HRSA) Bureau of Primary Health Care (BPHC). The BPHC Compliance Manual, issued August 2017, indicates where PINS, PALs and other program guidance are now superseded or subsumed by the BPHC Compliance Manual.
This document is a Customizable Job Description Template for Health Center Outreach and Enrollment Specialists. It includes template language on Overall Role and Scope of Responsibilities, Essential Core Duties, Knowledge, Skills, and Abilities, Education and Experience, and Physical Requirements.
Questions? Contact us at trainings@nachc.org.
This project was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percent financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.