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Cultivating Health Center Operations Training (CHCO)

Cultivating Health Center Operations Training (CHCO)

2024 CHCO Training Brochure Mar 06, 2024 PDFs/Documents


The Cultivating Health Center Operations (CHCO) is an intermediate to advanced level training for health center operations leaders and managers. You will learn techniques to align the right people, processes, and places to support operational efficiencies and responses to an ever-changing environment. Whether your health center’s strategic goals include becoming a patient centered medical home (PCMH), expanding sites or services, or improving quality, financial and other performance measures, this training will provide strategies and best practices to help you achieve success. The sessions demonstrate how health centers can improve the patient experience by ensuring appropriate staff, processes, and procedures are efficient and patient centered.

This training will focus on the following C-Suite Competencies:

– Operations (Level 3)
– Personnel Management (Level 3)
– Leadership (Level 3)

These competencies align with NACHC’s Value Transformation Framework (VTF), with detailed descriptions of knowledge and skill levels. NACHC resources are mapped to competencies in the TTA Catalog.

Learning Objectives

By the end of this two-day training, the participants will be able to:

  • Determine how to assess the market, identify facility space needs, and gather the data necessary for optimal outcomes.
  • Understand how measures can create alignment across all levels of leadership and management.
  • Construct a practical roadmap for the successful integration of specialties at their organization, aiming
  • to enhance patient care and streamline health center efficiency.


  • Amanda Laramie, COO, Trainer, Coach, Coleman Associates
  • Adrienne Mann, Chief Innovation Officer, Coleman Associates
  • Melissa Stratman, CEO, Coleman Associates
  • Beth Edwards, MSN, RN, CNL, CPNP-PC, EDAC; Health Center Operations & Facilities Planner, Capital Link
  • Kathy Letendre, Organizational Excellence Advisor, Ingenium Healthcare Advisors
  • Meg Bowen, PCMH CCE, Program Specialist, OCHIN
  • Oyinkansola “ Bukky” Ogunrinde, Senior Practice Coach, OCHIN
  • Molly Volk, PCMH CCE Practice Coach, OCHIN
  • Ann Romer, Practice Transformation Manager, OCHIN
  • Christian Milaster, Chief Executive Officer, Digital Health Advisors

Pricing Information

*Virtual * May 7-8, 2024

  • Early Bird Registration Fee: $875 if registration received by April 23, 2024.
  • Regular Registration Fee: $975 if registration received after April 23, 2024.

Enjoy a 10% group discount for 3+ attendees from the same organization, whether virtual or in-person. Applies to Early Bird and Regular Registration rates for National Workshops after February 1, 2024.

*Registration cutoff date (Last day to register online): May 1, 2024


May 07 2024


12:00 pm - 5:00 pm

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    Date: May 7-8, 2024

    Time: 12:00 pm – 5:00 pm ET

    This Event is Virtual

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