june 2019

12jun(jun 12)7:30 am13(jun 13)4:45 pmElevating Health Center Operations7:30 am - 4:45 pm (13)

Event Details

Offered until 2016 as Practice Operations Management, Level III (POM IIII), Elevating Health Center Operations Training extends Chief Executive Officers, Chief Operating Officers, and other C-Suite/Senior Leaders, and operations managers, the opportunity to delve into critical components that factor into the quadruple aim of enhancing the patient experience, improving population health, reducing costs and improving the work life of all health center employees. These components include a deep dive into key elements of health center operations in addition to employee engagement, business intelligence employee engagement, business intelligence, and leadership development.

Learning Objectives:
By the end of this two-day training, participants will be able to:

  • Describe the process and identify your health centerโ€™s readiness to become an Employer of Choice. Explain the attributes of becoming an Employer of Choice.
  • Define โ€œleadership presenceโ€ and determine why it matters to employee retention. Build practical skills to develop leadership presence and discuss key skills that can create a more productive and nourishing work environment.
  • Describe the goals of advanced reporting and summarize methods for achieving accurate and timely reports.
  • Create dashboards to track performance for operational decision-making.

Past Trainers:
Gary Campbell, MBA, SPHR, President, Impact2Lead, Lynchburg, VA
Amanda Laramie, Trainer & Coach, Coleman Associates, Boulder, CO
Kyle Vath, RN, BSN, Principal, Vath Consulting, Cincinnati, OH

Learn More


12 (Wednesday) 7:30 am - 13 (Thursday) 4:45 pm


Crowne Plaza Portland, Downtown Convention Center

1441 NE 2nd Avenue


Emily DeMentedement@nachc.org

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