Skip to Main Content

Training & Events

The Five Functions of High Performing Teams <br> <em>Team-Based Training for Health Center Leadership Teams</em>

The Five Functions of High Performing Teams
Team-Based Training for Health Center Leadership Teams

Dates: April 17-18, 2024, Eastern Time
Hilton Garden Inn Atlanta Midtown 97 10th Street, Atlanta, GA 30309
Delivery Method: Group, In-Person
Prerequisites and or Pre-Work:
Program Level:
Duration of Training:
Two Days


The Five Functions of High Performing Teams training invites health center c-suite teams to learn and practice healthy, effective team behaviors together. Over two days of in-person training, participants will explore a model for organizational teamwork based on the New York Times Bestseller, The Five Dysfunctions of a Team, and put learning into action with exercises and real-life decision making. The Five Functions of High Performing Teams offers the chance for leadership to gather outside of their normal workspaces to develop a more cohesive team with fresh perspectives and new strategies and tools. Join NACHC, health center leaders, and subject matter experts for an engaging and practical learning experience.

Learning Objectives:

This training will prepare learners to:

  • Recognize and adopt the behaviors, expectations, and responsibilities of healthy team dynamics.
  • Practice and experiment with new tools for fostering team trust, encouraging productive debate, and making commitments to team decisions.
  • Gain strategies for continuing team development after the conclusion of the training.

For further details on the training, please see the Program Brochure and Agenda.


The Five Functions of High Performing Teams is for health center c-suite or equivalent leadership teams to attend together. Teams must be between 3-8 people. Participating teams must include the CEO/Executive Director.

Pricing Information:

Upon acceptance to the training, every attending team member will register independently.

  • Early Bird Registration Fee: $450/person
  • Regular Registration Fee: $550/person

The registration fee includes breakfast, morning coffee break, lunch, and an afternoon snack.

Travel Information:

Upon acceptance to the training, participants (or their organization) are responsible for their own travel arrangements. NACHC has reserved a room block at the hosting hotel, Hilton Garden Inn Atlanta Midtown 97 10th Street, Atlanta, GA, with room rates starting at $155.00 per night if reserved before March 10, 2024. Training participants will be given the room block details upon acceptance to the training.

How to Register:

Teams must complete an application and be accepted into this program.

Only one application is required per team.

NACHC will determine program acceptance within 2 business days of application receipt.

Teams will be accepted on a rolling basis until the training reaches capacity, or the application closing date on April 8.

After the application is accepted, NACHC will send the point of contact registration/payment instructions and the hotel block information. Teams are not considered registered until payment is received in full for all participating team members. Registration and payment must be made no later than April 10.

NACHC CANCELLATION POLICY: All Cancellations must be in writing and must be received at NACHC on/before April 10, 2024 • Cancellations received on/before April 10, 2024, will be assessed a $100 processing fee. • Cancellations received on/after April 11, 2024 are not refundable. • Cancellations after the conclusion of the training are non-refundable. • Substitutions are encouraged. • “No Shows” are non-refundable. To cancel your reservation, please send a request in writing to

This program is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 41.3 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit


Apr 17 2024


8:30 am - 4:00 pm

Not Found LocalTime

Empty Cost

Delivery Methods


Hourly Schedule

Day 1: April 17, 2024

8:30 - 9:00 AM
Breakfast and Check-In
9:00 - 9:20 AM
Opening: Overview of model
9:20 - 10:00 AM
Fostering Trust
The foundational characteristic of a healthy, effective team is the presence of trust among team members. This means team members must be willing to ask for help, admit mistakes, and accept input/feedback about their areas of responsibility. This level of openness requires vulnerability and a willingness to challenge the perception that such actions risk individual reputations and/or competitive standing. This session will define the behaviors present in trusting teams and how to begin to foster trust in your team.
10:00 - 11:00 AM
Fostering Trust Exercise
11:00 - 11:15 AM
11:15 - 12:15 PM
Implicit Bias and Disempowerment of Marginalized Identities
Interpersonal relationships within a team can be influenced by societal power dynamics and an individual’s implicit biases with detrimental consequences for individual growth and the growth of the team. Ensuring all colleagues are fully enfranchised members of the team requires a lasting commitment to diversity, equity, and inclusion principles.
12:15 - 1:15 PM
1:15 - 1:55 PM
Conflict Management
Productive conflict, the ideological debate of ideas or concepts, produces robust decision making in a short amount of time. Yet, many teams avoid this type of conflict over fear of hurting each other or personal politics. Avoiding ideological debate, however, often leads to more tension and encourages back-channel attacks. In this session, we will review the tenants of healthy conflict.
1:55 - 2:55 PM
Conflict Management Exercise/Case Activity
2:55 - 3:15 PM
3:15 - 4:30 PM
Cross-Team Table Exercise
4:30 - 5:00 PM
Review of Day/Closing

Day 2: April 18, 2024

8:00 - 8:30 AM
8:30 - 8:50 AM
8:50 - 9:30 AM
Making Commitments to Decisions
A strong team commits to decisions even in the absence of unanimity or certainty. They perceive failure as learning, create clear directions and priorities, and change direction when needed. In this session, we will discuss how to move forward on decisions with buy-in and clarity in the absence of consensus and excessive analysis.
9:30 - 10:10 AM
Making Commitments to Decisions Exercise/Case Activity
10:10 - 10:30 AM
10:30 - 11:10 AM
Effective teams maintain a culture of excellence in work. To establish this culture, the goals and measures of success must be clearly stated. To maintain this culture, teams must address when members are not performing as expected. This session will review how teams establish behavioral standards and set expectations of how every team member contributes to success.
11:10 - 12:00 PM
Accountability Exercise/Case Activity
12:00 - 1:00 PM
1:00 - 1:40 PM
Attention to Results
A team’s success is determined by their ability to achieve collective goals. Instead of individual status as the motivator for actions, the focus is on specific, attainable organizational goals. This session will help define appropriate organizational goals and methods for remaining centered on these goals, while summarizing the concepts covered in this two-day event.
1:40 - 1:50 PM
1:50 - 3:30 PM
Implementation & Action Planning
3:30 - 4:00 PM

Not Found Map

QR Code

Not Found Speakers

Not Found Data

Thank You for Attending P&I!

Join Us next at the 2024 AWH Conference