Training for Health Center Professionals

2021-2022 Online Learning Events, National Training Workshops, and Conferences Schedule
Date	Title	Event Type	Time and/or Availability
November 30 – December 1, 2021	Sold out – Waitlist available! Introduction to Community Health Center Finance	Online Training Workshop	11:00 am – 5:00 pm CST
January 19 – 20, 2022	Registration now open! Starting With Success: Building & Enhancing Your Health Center (SWS)	Online Training Workshop
February 22 – 23, 2022	Save the date! Practical Art of Health Center Operations (PAHCO)	Online Training Workshop
April 13 – 14, 2022	Save the date! Financial Operations Management, Level 1 (FOM 1)	Online Training Workshop
April 19 – 20, 2022	Save the date! Cultivating Health Centers Operations (CHCO)	Online Training Workshop
May 25 – 26, 2022	Save the date! Financial Operations Management, Level 2 (FOM 2)	Online Training Workshop
June 14 – 15, 2022	Save the date! Elevating Health Center Operations (EHCO)	Online Training Workshop
June 22 – 23, 2022	Save the date! Financial Operations Management, Level 3 (FOM 3)	Online Training Workshop
June 29 – 30, 2022	Save the date! Revenue Cycle 360 (REV 360)	Online Training Workshop
Ongoing	NACHC’s Monthly Pharmacy Access Office Hours	Online Office Hour	2:00 pm – 3:00 pm ET
Ongoing	NACHC Online Library	Resources	Accessible anytime
Unless otherwise noted, all projects listed are supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with individually noted percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov. *Indicates projects not supported by the HRSA cooperative agreement.

NACHC Training and Technical Assistance (TTA) Learning Collaboratives NACHC’s learning collaboratives allows health center peers to come together to study and apply operations, leadership and quality … Continue reading

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Unless otherwise noted, all projects listed are supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with individually noted percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government.
For more information, please visit HRSA.gov.

*Indicates projects not supported by the HRSA cooperative agreement.

User Groups

NACHC supports several user groups for health centers that utilize various Electronic Health Record (EHR) platforms. These user groups provide a vehicle for health centers to meet and discuss common issues, share experiences and gain valuable insight on accomplishments and best practices.

Benefits

• Connect with other health centers who use the same EHR platform as you.
• Discuss the issues and enhancements most important to health centers.
• Groups are led by health centers, HCCNs and PCA staff on a voluntary basis.
• Online forums to exchange ideas, lessons learned and best practices.
• Groups meet both virtually and in-person.
• NACHC provides support via WebEx, conference calls, and meeting space at our major conferences.

Join a NACHC hosted User Group Today!

To join a specific user group or find out more information, please select a vendor below.

athenaPractice/athenaFlow	athenaOne

Tools for Implementing EHRs

The EHR  Selection Guidelines were developed by the Health Resources and Services Administration, with participation from NACHC and health center representatives, to help health centers select an EHR vendor. Resources for selecting, purchasing, and implementing an EHR are available on the Health Information Technology, Evaluation, and Quality Center (HITEQ) website.

Telehealth Resources

NACHC offers health center, PCA, and HCCN staff information about telehealth related policy and operational activities. Resources include: monthly Telehealth Office Hours, training, and other resources. Find out more here.  

National FQHC Telehealth Technical Assistance Partners Roundtable

The National FQHC Telehealth Technical Assistance Partners Roundtable (the “Roundtable”) provides a forum for increased cooperation and enhanced opportunities for coordination among HRSA-funded Telehealth Technical Assistance (TTA) providers and other critical stakeholders. Through its activities, the Roundtable aims to maximize the impact of HRSA-funded TTA activities undertaken in response to the current COVID-19 pandemic, as well as to facilitate a timely and evidence-based response to the emerging telehealth TTA needs of health centers as they expand their competencies and capacities in the area of telehealth operations.
Learn more.

Office Hours are monthly opportunities to learn and ask questions about operational issues related to pharmacy services in health centers. They are held the third Thursday of each month (except in March and August) at 2 p.m. ET. Offices Hours are supported under the BPHC Cooperative Agreement and are free. No registration is required, just join via WebEx at the appropriate time.
Find out more here.

HRSA’s Bureau of Primary Health Care (BPHC) has charged the National Association of Community Health Centers (NACHC) with establishing a National Resource Center (NRC) and creating an online resource repository to meet the information needs of professionals for the purpose of building stronger and healthier communities. The Health Center Resource Clearinghouse addresses the demands placed on a busy public health workforce by providing resources and tools to acquire and use targeted information on a daily basis.

Resource Highlight Now Available: Trust Inspires Rapid Vaccine Response: How a Primary Care Association Leverages its Partnerships to Respond to a Public Health Emergency This short article describes the real-time efforts of a Primary Care Association (PCA) to secure COVID-19 vaccines for health centers from a local hospital system when the state-supply did not arrive. The article outlines several key organizational practices that enables the PCA to leverage trust, relationships and coordination for a successful outcome during the emergency. These lessons are transferrable as part of ongoing emergency preparation. Download here.

Below is a partial listing of recent resources published to the “Clearinghouse.” To find out move, visit https://www.healthcenterinfo.org/.

Financial Management

• CHC Finance Toolkit — COVID-19

Health Center Board Governance

• New Resources for Health Center Board Leadership
  • Introduction to Resources for Health Center Boards
  • NEW! New Board Member Orientation: PowerPoint Template and Facilitator Guide** (English and Spanish)
  • Recruiting and Retaining Board Members**
  • NEW! CEO Succession Planning: A Toolkit for Boards
  • NEW! Navigating CEO Transitions: A Toolkit for Boards
  • Tips for Board Chairs and Other Board Leaders During the COVID-19 Pandemic
• New Resource for Boards on COVID-19 Vaccine Confidence
  • Three Ways Health Center Board Members Can Serve as Ambassadors for the COVID-19 Vaccine
• New Resources for Boards on Navigating the Pandemic and Recovery*
  • NEW! Hybrid Board Meetings: Our Next Normal?**
  • NEW! Health Center Boards & HRSA Health Center Program Compliance: Considerations During and After the Pandemic**
  • Pandemic-Related Budgeting Considerations for Health Center Boards / Consideraciones presupuestarias relacionadas con la pandemia para las juntas de los centros de salud**
  • Orienting New Health Center Board Members During the COVID-19 Pandemic**
  • Board Oversight of Quality During the COVID-19 Pandemic**
  • And more!

**This resource was made possible through a generous grant from The Pfizer Foundation.

Operations

• Patient Confidentiality and Telehealth Package
• Deadlines Chart of Federal Funding Sources for COVID-19

Leadership Development

• Being a Leader vs. Being a Boss
• Trial, By Desire: One FQHC’s Research Trial Experience RE: COVID-19 Vaccine
• Through the COVID-19 Pandemic and Beyond: Using Scenarios to Explore the Future of Community Health Centers

Outreach and Enrollment

• Becoming a Health Center Program Look-Alike

Unless otherwise noted, all projects listed are supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with individually noted percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.