Overview

Two 1-hour virtual webinars on Effective Communication Strategies and Best Practices, serving the Intellectual and Developmental Disability (IDD) Community.

Strengthen your health center’s ability to provide respectful, accessible, and person-centered care for individuals with intellectual and developmental disabilities (IDD). This two-part virtual training series equips care teams with practical communication strategies, sensory-aware approaches, and real-world tools that can be applied immediately across clinical and front-line settings.

Who Should Attend

• Operations Leaders/ COOs
• Practice Managers
• Front Office Leads
• C-Suite
• QI/QA
• Clinical Staff

Format

Two 60- minute Office Hours with an expert facilitator, SME insights, peer exchange and Open Q& A

Learning Objectives

By the end of this office-hour series, the participants will be able to:

• Apply practical communication strategies that support patient understanding, comfort, and trust when serving people with IDD
• Identify common communication barriers and opportunities to reduce misunderstandings in clinical and front-line settings
• Implement best-practice approaches that promote respectful engagement and patient-centered support
• Translate strategies into consistent workflows and team practices

Faculty

TBA

If you have any questions, please reach out to [email protected].

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This program is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.