This module discusses how to perform a telehealth risk assessment.The learning objectives are to:
- Gain insights into the evaluation of telehealth services and their impact on patient care, no-show rates, and wait times.
- Understand the importance of telehealth in promoting access to healthcare, especially during emergencies.
- Learn the rationale, purpose, and methodology of conducting a telehealth risk assessment using the ECRI framework.
- Explore the seven dimensions of telehealth program development and strategies for implementation.
- Recognize the benefits and challenges of telehealth services for both patients and providers.
- Identify lessons learned and recommendations for improving telehealth workflows, technology, and patient experiences.
- Understand the role of multidisciplinary teams in telehealth program development and risk assessment.
