Clinical Workforce

Investment in a stable committed workforce has always been core to the Health Center Movement and mission. NACHC is a national leader investing in the health center workforce and is engaged in a long-term strategy to secure a primary care workforce that meets the needs of America’s Health Centers and their patients.

NACHC’s clinical workforce initiatives include:

Professional Development

Self-Assessment for Clinical Leadership Core Competencies

NACHC works with SkillDirector on the Self-Directed Learning Engine (SDLE). Clinicians use this tool to assess their professional competencies as a clinical leader across 11 domains, identify their learning gaps, and create a Development Plan to bridge their gaps over time through vetted and recommended resource and training opportunities.  The Clinical Leadership Development Self-Assessment can be taken at multiple intervals for regular re-assessment, especially post-trainings. Currently, licenses are only given with enrollment in specific trainings or through Primary Care Associations (PCAs).

American Association for Physician Leadership (AAPL) Partnership

Health Center leaders now have instant access to a wealth of resources through NACHC’s new partnership with AAPL. Resources include formal educational pathways, supporting materials, live events (including many courses providing CME), publications, online periodicals (many updated daily), and a strong online peer community. Visit the NACHC-AAPL landing page to use a specific promo code for a 25% off rate off selected products.

Training for New Clinical Directors 
NACHC’s Training for New Clinical Directors provides the core knowledge and competencies that all health center Clinical Directors need to function as effective leaders, advocates, and managers for their health centers and communities. Learn more.

Managing Ambulatory Health Care (MAHC) Series: Training Courses for Clinical Leaders in Health Centers
NACHC offers four Managing Ambulatory Health Care (MAHC) training courses that go beyond the basics of being a new Clinical Director in a health center.  MAHC 3 and 4 offer the opportunity for clinical and administrative leaders at a health center to learn together.

Workforce Wellness

Health centers provide a continuum of vital services to care for patients and families in communities adversely affected by poverty, racism, and challenging health issues. In response to these complex challenges, health centers are building and integrating new systems of care, implementing new policies and procedures, creating new workflows, and transforming the roles and responsibilities of the health center workforce. NACHC has several initiatives to better understand how these developments impact the clinical workforce, and care teams in particular.

thumbnail of Compassionate Care Infographic 4.1.19

Conversations with Health Center Thought Leaders about the Space Between Joy and Burnout

NACHC conducted interviews with individuals from health centers around the country who are leading the field in promoting staff wellness, engagement, and joy in work as part of their response to the national substance use epidemic. These leaders spoke to the importance of the team in caring for patients and families impacted by substance use disorder.  Read what they said about teams and how they approach team wellness.

Taking Care of the Compassionate Care Team

NACHC held several webinars as part of ongoing work with the American Academy of Addiction Medicine (AAAP):

Conversations about Moral Resilience and Moral Distress Webinar (June 23, 2020)
View the webinar slides and recording.

Conversations about Moral Distress and Moral Injury Webinar (March 26, 2020)
View the webinar slides and recording.

Conversations on Moral Distress and Moral Injury—an issue of Team Care Connections, a digital magazine for primary care teams

This fully interactive digital resource takes a comprehensive look at moral distress and injury: why the health center workforce is especially vulnerable to experiences of moral distress and injury, examples of clinical situations that may lead to them, and recommendations from experts about what to do when a health center care team confronts them.

Self-Directed Learning Engine (SDLE) Resiliency in Work Core Competency

As part of the Clinical Leadership Development Core Competencies, clinicians can identify their learning gaps in the Resiliency in Work Domain and view resource and training opportunities to improve.


Resiliency & Joy in Work for Clinical Leaders (eLearning course)

Resiliency & Joy in Work Office Hour for Clinical Leaders


Contact Katja Laepke with any questions.