Leadership Development

NACHC is closely monitoring the impact of the novel coronavirus (COVID-19) and is making adjustments to in-person events.

Keep checking https://www.nachc.org/trainings-and-conferences/ regularly for updates!

NACHC offers a number of leadership development programs to empower health center executives with strategies and best practices to address challenges facing today’s health centers. Additional regional trainings are offered nationally throughout the year.

Featured Offerings

Now accepting applications! The New CFO Leadership Institute – A 6-Month Learning Collaborative | Kick off December 2020

The New CFOI offers big picture concepts, strategic leadership training and peer networking for health center financial leaders. CFOI is designed for new health center chief financial officers (CFOs). This six-month program can ensure you have the training, resources, and support you need to successfully lead your health center in an ever-changing healthcare environment.  The CFOI curriculum is designed to provide interactive and action-oriented learning experiences that meet the training needs of today’s CFOs.

Apply today!
Learn more.

New Resource! Through the COVID-19 Pandemic and Beyond: Using Scenarios to Explore the Future of Community Health Centers
This new document outlines the benefits of using scenarios to help envision alternative futures for health centers. The scenarios were based on both research on the effects of the pandemic and dialogue, polling and interviews from nearly 150 health center leaders.

Learn more.

For more information, contact Gerrard Jolly, trainings@nachc.org.

Leadership Development Training

Leadership Training Events

The New CFO Leadership Institute – A 6-Month Learning Collaborative | Kick off December 2020
December 2020 through June 2021
Learn more.


We are excited to announce our 2021 Training and Technical Assistance (TTA) Training Events.  Keep checking back, registrations open soon!

For more information, contact trainings@nachc.org.


Unless otherwise noted, these projects are supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of
Health and Human Services (HHS) as part of an award totaling $7,287,500 with individually noted percentage financed with
non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor
an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.

*Indicates projects not supported by the HRSA cooperative agreement.

Leadership Webinars

Leadership Webinars

Excelling in Your Role as a Health Center Leader: 4-Part Webinar Series Archive

This 4-part webinar series from NACHC and SkillPath provides the essential skills and tools needed to be an effective leader and not just “the boss.” Learn how to motivate employees and how to manage relationships. Learn the keys to effective communication, become a listening leader, and how to develop a culture ripe for curiosity and innovation.

View the archived webinars in the series here.

Leadership Coaching Services

On Demand Coaching for Health Center Leaders

Individual Coaching Advantage

Build your adaptability, resilience, and strategic leadership to address current obstacles with individual coaching sessions.  Click here to learn more.

Group Coaching Services

Build an adaptable and resilient team through enhanced collaboration and strategic action with group coaching sessions for the whole team. Click here to learn more.

Training for New Clinical Directors

New to your role as Clinical Director of your health center? Training for New Clinical Directors is a foundational and essential building block in your career development as a health center Clinical Director. This training provides the core knowledge and competencies that all health center Clinical Directors need to function as effective managers, leaders, and advocates for their health centers and communities. In addition to providing contextual knowledge regarding the history, terminology, political evolution, and regulatory expectations of the health center movement, course content also focuses on developing competencies in evolving health care issues.

The comprehensive course package includes online self-assessment for clinical leadership development core competencies, self-paced eLearning, didactic learning, small group case study discussions, networking opportunities, and follow-up resources. These components are inter-connected and come together to provide you with a high-quality training. As such, your active participation in the entire training is required.

Learning Objectives

By the end of this 1.5-day training, the participants will have a better understanding of:

  • Their role as the Clinical Director
  • How they can achieve high performance in their role as Clinical Director
  • How they can address and support common clinical and administrative issues in their organization
  • The structure of their organization
  • How they can address their organization’s future challenges
  • How they can successfully facilitate and affect change in their organization

Upcoming Courses

Stay tuned for information about upcoming trainings.

Contact: Katja Laepke at klaepke@nachc.com

Managing Ambulatory Health Care Courses

NACHC partners with state and regional primary care associations (S/RPCAs) to offer the Managing Ambulatory Health Care (MAHC) training courses. Presented in four levels, the courses are developed and taught by Harvard faculty. Each level builds upon the other accordingly, but is appropriate for any clinical leader, especially those with some experience in the leadership role and/or prior management training.

Method of Instruction
MAHC presenters employ the Harvard case method of instruction. This method of instruction uses practical application of course concepts and provides a forum for the exchange of ideas, issues, and challenges between participants and faculty.

Intended Audience
All MAHC courses were designed specifically for busy health center clinicians (physicians, dentists, behavioral health specialists, etc.) who are unable to take time away from the organization to complete a degree program in public health or health administration.

Note: MAHC 3 & 4 require a 2-person team to attend.

Managing Ambulatory Health Care 1 (MAHC 1)

The MAHC 1 academic program goes beyond the basics.  New clinical directors attending this course can focus on skills that are essential in the health center environment. You will learn specific management skills such as:

  • Financial management
  • The enhanced role of the Medical Director (medical, dental, behavioral health, etc.)
  • Clinical operations
  • Productivity management
  • Performance compensation

Read more

Stay tuned for information about upcoming trainings.

Contact: Katja Laepke at klaepke@nachc.com

Managing Ambulatory Health Care II (MAHC 2): Advanced Course for Clinical Leaders in Health Centers

Designed for Clinical Leaders who have previous leadership training or job experience. Topics will include:

  • Strengthening your own leadership role and skills in your organization and community
  • Enhancing your relationships within the administrative side of your organization, including the CEO
  • Using new technology to advance quality improvement methods and results

Managing Ambulatory Health Care III (MAHC 3): Enhancing Collaborative Management in Community Health Centers

Designed for two-member teams (a Clinician and an Operations staff who work together at the same health center), this on-site course offers tools for practical application and ongoing process improvement. Topics will include:

  • Collaborative Management
  • Recruitment and Retention
  • Performance Compensation
  • Negotiation and Conflict Resolution

Managing Ambulatory Health Care IV (MAHC 4): Enhancing Collaborative Management in Community Health Centers

Designed for health center leadership teams, most commonly the CMO and CEO, this course focuses on collaborative and strategic leadership including such topics as:

  • Models for collaborative leadership
  • Financial analysis and management
  • Organizational success in an integrated ACO environment and more!

NACHC CEO and CFO Institutes

NACHC New CEO and CFO Leadership Institutes

Fulfilling the complex responsibilities of a C-Suite leader at a Community Health Center can be both meaningful and challenging, especially for individuals that are new to the role or new to the health center field. To ensure that new health center Chief Executive Officers (CEO) and Chief Financial Officers (CFO) have the training, resources, and support needed to successfully lead a health center in today’s ever-changing healthcare environment, NACHC developed the New CEO and CFO Leadership Institutes.

These six-month Institutes are designed as learning collaboratives to provide interactive and action-oriented learning experiences that meet the needs of administrative leaders in the first 3 years of their role at a health center. More experienced health centers leaders have found these Leadership Institutes to be a valuable refresher and an opportunity to expand their peer network. Through engagement as a cohort with subject matter experts, peers, and mentors, participants are assisted to stay grounded in the ‘big picture’ – on the long term strategy and mission of the health center – not tangled up in the short-term fires that can distract from their critical role as leaders within the Community Health Center. The emphasis in these Institutes is on strategic LEADERSHIP.

The Leadership Institutes kick off with an orientation that introduces participants to the program, to their mentors and peers, and to the learning approaches that will help them to gain the greatest benefit from their participation. Participants will also be introduced to the case study that will help them to apply the learning from the Institute to their own health center experiences and will form the basis for the Capstone Project that will be presented at the end of the Institute. Over the course of the Leadership Institute, participants will learn from subject matter experts in areas where strategic leadership may be applied to health center needs, will engage with peers in monthly learning events, mentoring groups, and an online community. The Leadership Institutes wrap up with a closing session that allows for reflections on the experience of the prior six months and action planning on how to continue to apply the insights gained from the learning collaborative.

Due to limited resources, NACHC alternates its New CEO and New CFO Leadership Institutes with each one occurring every other year. The New CEO Leadership Institute kicks off in odd-numbered calendar years (2019, 2021, etc.), and the New CFO Leadership Institute kicks off in even-numbered calendar years (2020, 2022, etc.). In the interim, NACHC continues to make resources available on the Health Center Resource Clearinghouse to support new and established health center leaders. These resources have been developed by the National Training & Technical Assistance Partners supported by HRSA. You may access the Clearinghouse at www.healthcenterinfo.org. You may also find additional leadership development resources at https://www.nachc.org/trainings-and-conferences/leadership-development/.

COMING SOON: The New CFO Leadership Institute will kick off in December 2020. Applications are expected to be released in October 2020. Keep checking https://www.nachc.org/trainings-and-conferences/leadership-development/chief-financial-officer-institute/ regularly for updates!

For more information, contact Gerrard Jolly, trainings@nachc.org.

NACHC Leadership Trainings Graduate Network

Leadership Trainings Graduate Network

The Leadership Trainings Graduate Network (Grad Network) is an initiative of the National Association of Community Health Centers. It is designed to extend peer networking and leadership development opportunities to alumni of selected trainings in leadership and management. This effort is geared to staff of community health centers, health center controlled networks, state and regional primary care associations. Grad Network members receive exclusive access to blended learning events from in-person meetups to web-based leadership refresher trainings, in addition to an online community for sharing resources and issues-based dialogue. Launched in 2018, the Grad Network includes alumni from the following seven (7) leadership development programs representing over a thousand graduates.

Participating Programs

  • Community Health Center Executive Fellowship (The University of Kansas – KU Medical Center)
  • Community Health Center Healthcare Administrative Fellowship (Weitzman Institute)
  • Community Health and Community Health Center Management Certificate Program (Massachusetts League of Community Health Centers and Suffolk University)
  • Geiger Gibson Health Policy Fellows Program (GWU Milken Institute School of Public Health)
  • Managing Ambulatory Health Care training series (NACHC)
  • New Chief Executive Officer Leadership Institute (NACHC)
  • New Chief Financial Officer Leadership Institute (NACHC)

NACHC and its partners provide leadership training for health centers’ administrative, financial and clinical leaders through training series, fellowships, certificate programs, institutes and online learning events. Through these training opportunities, current and emerging health center leaders gain a heightened strategic focus and a network of health center-connected peers. The Grad Network supports alumni of these training cohorts on an ongoing basis by strengthening and expanding their peer networks and nurturing long-lasting professional relationships. This effort is intended to assist individuals to navigate the uncertainties of the ever-changing healthcare environment while bridging functional areas, moving leadership development beyond technical expertise.

The Leadership Trainings Graduate Network consists of five primary components:

  1. Inclusion in the Graduate Network Directory and the related online learning community.
  2. Access to periodic leadership refresher trainings.
  3. Advisory input on leadership-focused peer-to-peer session content development for NACHC Conferences.
  4. Opportunities to mentor young professionals / emerging leaders from the health center community and to be mentored by other health center leaders.
  5. Occasions to ‘informally meetup’ with fellow Graduate Network members to build connections.

How to Join the Network

Organizations which currently sponsor leadership development programs or graduates of the partner programs listed above may contact the NACHC Training & Technical Assistance Department at trainings@nachc.org or 301-347-0400 to determine your eligibility to participate in the Grad Network. For more information about NACHC Partner Programs in Leadership Development Training visit https://www.nachc.org/trainings-and-conferences/leadership-development/.


This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.

NACHC Partner Programs in Leadership Development Training

Leadership Development Training Partners

NACHC partners with organizations that increase the number of health center leaders who receive leadership development training and technical assistance. Graduates/alumni of the leadership development programs below are eligible to participate in the NACHC Leadership Trainings Graduate Network. The partners meet the following outlined criteria:

NACHC Leadership Development Training Partners:

  1. Offer leadership development programs tailored to health center professionals.
  2. Are affiliated with a university/college, Primary Care Association/Health Center Controlled Network, and/or National Health Center Training and Technical Assistance Partner.
  3. Offer complementary, or companion content, to NACHC’s leadership development portfolio.

NACHC’s current Leadership Development Training Partners/Programs are listed below (in alphabetical order):

  1. Community Health Center, Inc./Weitzman Institute’s (CHC/WI) Administrative Fellowship Program (in Connecticut).
  2. George Washington University Milken Institute School of Public Health’s Geiger Gibson Health Policy Fellows Program (HPFP)
  3. Massachusetts League of Community Health Centers and Suffolk University’s Community Health and Community Health Center Management Certificate Program (CHCMC).
  4. The University of Kansas – KU Medical Center’s Community Health Center Executive Fellowship (CHCEF)

For more information or to become a NACHC Leadership Development Training Partner contact Gerrard Jolly at trainings@nachc.org.

 

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